Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,580 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“2 out 5 sorry Ordered the product but items was missing when it arrived. I contacted the company and was told it would be looked onto, two days later I still had not been conted so I raised a ticket via there customer services email system. I recieved an automated email saying someone would get back to me within 24 hours. 24 hours passed I still had no response so I rang up and chased it again. I was informed I would be sent the missing items. When the items arrived they substituted what should of been a large aerosol for a much smaller one! I contacted them again via email and was told they didn't have the larger ones so it must be an issue with the supplier and that I could have a £5 credit for the inconvenience. I won't be using them again.”

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Posted 4 years ago

“.”

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Posted 4 years ago

“Very good supplier”

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Posted 4 years ago

“The only reason I used PSD was to purchase a hard to get hold of Polyorc adaptor. Unfortunately the adaptor supplied didn't do the job intended, the olive was intentionally split and didn't tighten down enough, I suppose the rubber washer was somehow meant to stop mains water from gushing everywhere btw it didn't.”

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Posted 4 years ago

“First class service very helpful and friendly staff on the phone. Would definitely use them again.”

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Posted 4 years ago

“quick, reliable, affordable.”

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Posted 4 years ago

“A prompt delivery after acknowledgement of order. Am pleased with the product.”

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Posted 4 years ago

“Item was dented and bracket was bent. Also was delivered late”

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Posted 4 years ago

“Excellent. Correct product delivered in promised timescale.”

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Posted 4 years ago

“All done and dusted in a couple of working days, excellent serviice. Highly recommed👍😎”

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Posted 4 years ago

“Just the parts I wanted very quick to order”

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Posted 4 years ago

“Nice”

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Posted 4 years ago

“Excellent service delivery was prompt will definitely use again”

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Posted 4 years ago

“Part missing from order. Company was promptly notified three days ago but I’ve still not received notification on when I’ll get the part.”

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Posted 4 years ago

“Brillent service and quick delivery thanks guys highly recommended”

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Posted 4 years ago

“Many Thanks, delivery arrived quickly much appreciated”

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Posted 4 years ago

“Exactly the replacement dual flush mechanism I needed, and delivered very quickly. Thank you very much - will get similar parts from you in future.”

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Posted 4 years ago

“Great price along with prompt delivery.”

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Posted 4 years ago

“Quick service. Toilet valve diaphragm does what it should! Would use plumbing supplies again.”

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Posted 4 years ago

“exellent service and delivery”

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Posted 4 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,580 reviews