Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,728 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,728 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Replaced a cracked clip. Took under a minute to replace it. Cheap as chips. Thumbs up from me!”

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Posted 4 years ago

“Item did not fit . Customer Services said dimensions are online and images so can't do refund or exchange.”

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Posted 4 years ago

“prompt delivery”

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Posted 4 years ago

“As described, well packaged, received by stated date”

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Posted 4 years ago

“Excellent first class service from ordering to delivery. Ordered one day delivered the next it don't get better than that.”

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Posted 4 years ago

“Very good quality of the product. Very good service. Thank you”

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Posted 4 years ago

“Your Sales service was exceptional in sending the Cavalier bath panel to Inverness. Now fitted by our son and looks amazing Thank you very much ,Alex Christine Crichton”

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Posted 4 years ago

“Selling items that they do not have and are not aware of when stock will be replenished and was happy to take my money, the company made me aware 24hrs later (website says it was in stock) awful behaviour of a company”

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Posted 4 years ago

“I have been using there played at work for quite a few months and they are clearly gold blades when I ordered them for my house I ordered two packs and they sent me silver ones standard ones when I rang up they said oh it was just the way the photograph was took on fob me off invoice I should get in touch with trading standards as I have the gold blades as well I’d be very careful when I placed my order with this people in future.”

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Posted 4 years ago

“Every time you order from this company, part of the order is missing. EVERY TIME.”

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Posted 4 years ago

“Good price and arrived 2 days before expected date”

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Posted 4 years ago

“Fast service and quality products.”

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Posted 4 years ago

“No heating as waiting for thermostat Bought product Email received Waited delivery After 5 days called Product out of stock Do I want to wait until it is?? No thanks!! Email was in my junk box to say item out of stock but had no reason to check there as confirmation and tracking notification went straight to my in box Maybe take a telephone number on order to make contact How is it I can order and pay for out of stock items? Cold in my house for another week”

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Posted 4 years ago

“First rate service delivered on time”

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Posted 4 years ago

“Straight forward ordering, no problems with payment, fast delivery, excellent service . Thanks”

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Posted 4 years ago

“Good price, quick delivery. Will buy again.”

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Posted 4 years ago

“Excellent and prompt service”

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Posted 4 years ago

“Quality products and fast delivery”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“A very good dependable company. I will use again.”

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Posted 4 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,728 reviews