Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,631 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with first products bought but the prices on my second product was very dear by the time you put the postage on and vat was very dear the items I bought the second time i could have gotten it from local supplies a lot cheaper could have saved myself about £9 for the same things So I not be buying again from yous sorry”

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Posted 5 years ago

“Ideal for connecting pipe work with different O/D.I have used many times and it works.”

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Posted 5 years ago

“Speedy delivery, goods in perfect condition, fair price.”

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Posted 5 years ago

“Brilliant prices and service. My go to shop for plumbing etc.”

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Posted 5 years ago

“Bang on !sealed the deal pronto!”

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Posted 5 years ago

“No problems, arrived promptly”

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Posted 5 years ago

“Arrived promptly and well packaged. Would use again.”

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Posted 5 years ago

“Great Products and Service”

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Posted 5 years ago

“Sent the wrong item twice then admitted they dont actually stock the item described on their site. Wasted my time. I would not use again. They did eventually acknowledge the problem and provide a refund. Still waiting for them to send a courier for the two incorrect items supplied.”

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Posted 5 years ago

“Easy to find what I wanted and quick delivery”

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Posted 5 years ago

“You haven’t delivered the product , why are you asking me to review it??”

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Posted 5 years ago

“Ordering was quick and easy at a good price too,only confusing thing about order was Parcelforce tracker gave different name of supplier and that just seemed odd,but otherwise a very good service and would def use them again.”

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Posted 5 years ago

“Items arrived as ordered in the time frame specified first class service thanks.”

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Posted 5 years ago

“I can’t review something that I didn’t receive yet!!!”

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Posted 5 years ago

“All perfect. Clear website, simple order process and quick delivery.”

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Posted 5 years ago

“Everything turned up as described and earlier than expected, but with a surprising and very welcome gift of two small packets of haribo sweets at the bottom of the packaging. Thanks”

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Posted 5 years ago

“The rubber diaphragm needed replacing. It was delivered on time. The flush tank fills less than a minute. Now we have to see how long it will last before another one needed. Price was resonable too.”

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Posted 5 years ago

“Ordered on 7 February, still not delivered and has not entered Royal Mail’s tracking system. Still no change as of today 19 February. Is it time to chase Royal Mail? they are letting you down.”

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Posted 5 years ago

Hi Peter, Very sorry you have not received your item yet, I can confirm this left and was scanned out of our warehouse at Feb 8, 2021 11:54 AM I know royal mail are taking longer than expected at the moment, please allow a few more days, it is in the system Thanks

Posted 5 years ago

“Very quick despatch & delivery”

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Posted 5 years ago

“Excellent service and great products.”

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Posted 5 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,631 reviews