Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,730 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“All good as advertised”

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Posted 4 years ago

“Shocking. I've ordered this item on two separate occasions about six months apart and neither time has what has been ordered actually been sent. Now I'll admit it's not a valuable order and I'm being very picky about the item I need, no substitutes please, but I'm very unhappy. Won't be trying for a third time, rubbish”

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Posted 4 years ago

I am sorry to hear that you have had a problem with our service, I have checked and can see the item was delivered on the 11th April. if you wish to discuss this further please give us a call many thanks

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great customer service, my query was handled politely and efficiently. Installed the new valve and all working good now, so a happy customer!”

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Posted 4 years ago

“Prompt delivery of order. Would recommend this company.”

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Posted 4 years ago

“Great value for money, kept informed on delivery times, prompt delivery, excellent product and well packaged. Well done, faultless.”

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Posted 4 years ago

“Very very poor still haven't received what I bought, got told it was dispatch then next day goit a email out of stock and not heard anything since.”

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Posted 4 years ago

“Great 👍, Simple to order and prompt service 👍, very pleased 😀.”

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Posted 4 years ago

“a nice easy experience, recommended by boiler engineer who advised us to look around for the best option, Plumbing Supplies Direct was at the top. Great service, easy website, clear notifications.”

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Posted 4 years ago

“Superfast delivery !!great product thank you guys”

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Posted 4 years ago

“Just what I was looking for couldn't get on the high street ordering was easy and arrived very quickly pleased with my purchase.”

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Posted 4 years ago

“Great value, and great service!”

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Posted 4 years ago

“On time, good value.”

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Posted 4 years ago

“Told 2 days delivery. Nothing.5days later Nothing rang up order not been placed. Be here nextday.arrived damaged still no radiator.”

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Posted 4 years ago

“No problems at all reasonable prices and prompt delivery service with delivery updates, would recommend”

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Posted 4 years ago

“Quick service and quality goods”

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Posted 4 years ago

“Super easy and quick delivery. 100% order accuracy too, would highly recommend.”

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Posted 4 years ago

“Originally I wanted a set of blow torch, bag and two gas canisters, but the web site did show me the message that this cannot be delivered to my address, so I had to choose another package containing just the Rothenberger torch and the bag. Besides that inconvenience, the gods came well packaged, ad arrived quickly and the price was very good. The blow torch works fine, regardless how I hold it together with the gas canister. So far so good and I definetely can recommend Plumbing Supplies Directly.”

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Posted 4 years ago

“I'm very pleased with this purchase, which was managed online very efficiently and delivered very quickly. I have an old car which needs new leaf springs and the tape is to wrap them to prevent deterioration over however many years the car survives. I've done this before and I think it is widely done by old car owners. I'm happy to recommend Plumbing Supplies Direct and Desmo waterproofing tape, thank you!”

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Posted 4 years ago

“good price as described delivered on time”

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Posted 4 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,730 reviews