Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,496 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Ordered a smart thermostat for my boiler, lowest price I could find on internet from Stuart plumbing. Selected standard free delivery via dpd, item arrived, well packaged and in perfect condition in 2 days. Would 100% use again.”

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Posted 3 years ago

“A quick delivery and very much cheaper than in our local suppliers.”

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Posted 3 years ago

“Prompt delivery and an all-round excellent experience!”

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Posted 3 years ago

“Excellent service, well packaged items and fast delivery with an hour time slot provided. We will save you as one of our favourite merchants. Thank you.”

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Posted 3 years ago

“Exactly as I ordered and delivered on time. ...just as it said on the tin!”

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Posted 3 years ago

“arrived quickly , well packaged, pictures and detail on website helped me narrow the selection and get the correct part”

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Posted 3 years ago

“We have received it yet?!”

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Posted 3 years ago

“Isn't the same as in the picture. I need the smaller nut and the cross on the top to help install it in my awkward cistern.”

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Posted 3 years ago

“Prompt service perfect goods!”

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Posted 3 years ago

“Very quick delivery at the best price available.”

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Posted 3 years ago

“Came earlier than expected - great price for the product - happy customer.”

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Posted 3 years ago

“Very quick and good service”

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Posted 3 years ago

“great price quick delivery”

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Posted 3 years ago

“Ordered several items including 2 x 3m lengths of 15mm copper tubing. A parcel arrived quickly containing most of the items but the tubing was missing. I phoned and was told it had been damaged in transit and they would send more out. Two more days and tracking showed it still being at Parcelforce's depot. I rang again and was told they would contact parcelforce. I waited....and waited and then rang again to be told Parcelforce had not got back to them so they were sending it out again. The following day I received a delivery of.... 2 x 1m lengths of 15mm copper tubing. I tried ringing several more times but no answer. Would not recommend or use again.”

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Posted 3 years ago

“Fast delivery, easy to fit and is perfect. Many thanks, highly recommended, will use this company again.”

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Posted 3 years ago

“Dealt with my problem quick and efficently Top marks!”

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Posted 3 years ago

“Easy ordering, quick delivery would recommend and use again”

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Posted 3 years ago

“Very reasonable price and a first-rate service. Very satisfied!”

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Posted 3 years ago

“Easy to use. Excellent service”

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Posted 3 years ago

“Parts as described and delivered sooner than expected from DHL”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,496 reviews