Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,254 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Arrived faster than i thought although box was badly damaged - product not damaged”

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Posted 4 months ago

“Very easy to deal with and the item was well packaged and in perfect condition... Thank you!”

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Posted 4 months ago

“I have not received the cistern as yet.”

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Posted 4 months ago

“They are all over the place, taking forever for replies, it says they have it in stock then you receive an email saying they are out of stock you call for refund and magically they have it, no confirmation of received order or dispatched order, today it just magically turn up with parcel force at least it came”

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Posted 4 months ago

“Excellent price and really quick delivery”

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Posted 4 months ago

“Answered the phone but couldn’t order. Got told he had the part number in stock but still sent a alternative part”

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Posted 4 months ago

“Very good service would recommend this company”

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Posted 4 months ago

“Have not recieved item”

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Posted 4 months ago

“Delivered on time and fast delivery”

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Posted 4 months ago

“Not even received item yet and being asked to review it”

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Posted 5 months ago

“Fantastic fast and effective way of getting parts. Best price around and delivery charge was very reasonable. I will definitely be using plumbing supplies direct again.”

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Posted 5 months ago

“Very quick delivery and exactly what I needed”

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Posted 5 months ago

“Bought part online then told out of stock. Been waiting weeks for a replacement which hasn't turned up yet”

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Posted 5 months ago

“Prompt and Efficient”

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Posted 5 months ago

“Good service and arrived on time and a good product well delivered”

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Posted 5 months ago

“Good price, Fast delivery, Easy website”

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Posted 5 months ago

“Great service and next day delivery. First class product matches my radiator and hides those ugly pipe”

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Posted 5 months ago

“First class, prompt service”

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Posted 5 months ago

“Item as described and very fast delivery”

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Posted 5 months ago

“I was able to identify the part from the on-line photos and from that point the process was straightforward. The part arrived within a couple of working days as expected and I am fully satisfied. Plumbing Supplies Direct will be my first port of call for spares in future.”

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Posted 5 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,254 reviews