“Purchased from plumbinbits because I was needing next day delivery, and they failed to inform me that central Scotland is a 'remote' area, although they will charge you for next day they won't deliver it.
I suggest they insure this information is available at checkout.”
Hi Paul,
We're sorry that your order wasn't with you on the next day. Unfortunately DPD's definition of what is 'remote' can sometimes be blurred but we do have info to say that it can take 2 days for some locations. We have now made this information clear at checkout, we're sorry this was not there before.
Hi Denise, we're glad you liked the product. Unfortunately, having looked into it, your order was placed at 3:06pm which was a couple hours past our threshold for next day delivery. For next day delivery, orders need to be placed before 1pm, which is mentioned on our website and when checking out. Sorry you did not receive it the next day.
“Very good service. They had exactly what we needed and sent it soon after our order. We had trawled through 5 different DIY stores and plumbers merchants for what we needed. I just wish we had discovered PlumbinBits sooner”
“Odred part on Friday, paid for Sat delivery expense. But part was cheaper than my local supplier with postage . Arrived on Saturday tracked all the way hour time slot . Only problem was instructed were in French. But as im not a plumber I looked on line as I did with part and I got it sorted”
“This is the first time I've used PlumbinBits and found the website easy to use; it was very simple and straightforward. The item was delivered promptly - a 5 star delivery in its own right. The product was I expected, of high quality and would recommend this company and will use again.”
