Hi Nadeem, sorry about this. DPD tried to deliver to you twice but found you weren't in both times so they returned your order back to us yesterday. As a result, we processed your refund yesterday, although sometimes this may take 24 hours to appear for you.
I am sorry you didn't like the pipe or fittings. Both are made by Polypipe BS EN 12201, the British standard. We sell lots of coils of pipe along with the fittings, and most customers are very happy with the quality. If you have any installation issues, please get in touch so I can walk you through any issues.
