“I'm afraid I didn't receive what I ordered - got double flush instead of single. When I tried to call and report the problem there was no pick up. Please come back to me if you would.”
I am so sorry that you were sent the wrong item. I can not see any messages from you about this.
Our phone line can be hard to get through on busy days, So the best way is to use the contact form at the top of the website as this comes straight to me.
Please can you get in touch so that I can sort this issue straight out for you?
Regards
Dave
“Well done PlumbinBits! Roca soft close toilet seats arrived on time the next day as promised. Quality products, sensible pricing and great service! What more could you want?”
“Part arrived, didn’t work, contacted company via contact us and received an acknowledgement but no response. When you call it says voicemail is full and goes around in circles. Can’t say I’d use this company agains.”
Good Morning Scott,
I can see your message, and it was replied to within two hours. If you can not find the email, return it with the return form for a full refund.
The mail was full this morning as we were short staffed on Monday, I have now gone through all the messages.
Regards
Dave
“The Siamp Storm 33A and Skipper 45 Flush Valve Diaphragm Seal is great and has done the trick, and stopped water leaking from the cistern into the toilet bowl. Thanks very much.”
“Good selection of products at good prices. Ordered a single item online on Sunday evening. Correct item delivered. 3-5 day delivery option chosen and item arrived on Friday.”
“Easy online ordering, competitive price and fast delivery. It’s not rocket science but so many companies don’t understand what good customer service is but PlumbinBits do. Thank you .”
