“Hi plumbinbits thank you so much for coming to the rescue,I went to every plumbing dealer in town and couldn't get the part I wanted, until I went to Tamars Wisbech who were great and put me contact with you, it was mark from Tamars who was brilliant and went above and beyond to help to help me thanks Mark , the part fitted properly and works we'll thanks to mark and plumbinbits quick and fast service thanks 🙏👍”
“Excellent website, the product was shipped promptly and the carriage charge was lower than other suppliers I looked at.
Very good service, I won’t hesitate to use them again.”
“I'm afraid I didn't receive what I ordered - got double flush instead of single. When I tried to call and report the problem there was no pick up. Please come back to me if you would.”
I am so sorry that you were sent the wrong item. I can not see any messages from you about this.
Our phone line can be hard to get through on busy days, So the best way is to use the contact form at the top of the website as this comes straight to me.
Please can you get in touch so that I can sort this issue straight out for you?
Regards
Dave
“Well done PlumbinBits! Roca soft close toilet seats arrived on time the next day as promised. Quality products, sensible pricing and great service! What more could you want?”
“Part arrived, didn’t work, contacted company via contact us and received an acknowledgement but no response. When you call it says voicemail is full and goes around in circles. Can’t say I’d use this company agains.”
Good Morning Scott,
I can see your message, and it was replied to within two hours. If you can not find the email, return it with the return form for a full refund.
The mail was full this morning as we were short staffed on Monday, I have now gone through all the messages.
Regards
Dave
