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PC Marine Group Limited Reviews

4.8 Rating 1,447 Reviews
96 %
of reviewers recommend PC Marine Group Limited
Read PC Marine Group Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close,,
Medway City Estate,
Rochester
Kent
ME2 4JF

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unsatisfactory, problem with web site and refund not carried out until I phoned the second time
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Posted 5 years ago
I have not actually ordered yet. I enquirer about the stock availability of a Gill rugby shirt size large in blue but I have not yet received any response from you. I would still like to know availability. Regards Tony Clayton
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Posted 9 years ago
Item arrived. Price blocked out so scraped off. Item was £5:00 more expensive using your internet service than if bought in shop.
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Posted 9 years ago
Failed to deliver as promised. Big apology but that didn't help. Had to cancel the order and buy elsewhere.
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Posted 9 years ago
They accepted my order and took my money. Phoned the next day to tell me that they had run out and the price had gone up £100. I suspect that a contract had been made and that I could have insisted that they supply the goods but I used a bigger company that I have been a customer of for some time and who were £10 more expensive so went to them. It is worth the extra to deal with a company that I can trust.
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Posted 10 years ago
Dear Mr Luscombe, We are terribly sorry for this error and any inconvenience caused. As you know, you placed your order online on a Saturday and upon realising the error you were contacted and refunded in full straight away on Monday morning. It is regrettable and unfortunate that we had a limited stock of these items at a special price, with the last of the stock being sold during the weekend, prior to your order being placed. As can be seen in our other reviews, this is not how we usually operate and we are truly sorry that this was your experience. Yours sincerely, Pirates Cave Chandlery
Posted 10 years ago
I have missed doing work on the boat because have to stay in all day because you wanted a signature on the delivery. If you respected my wishes to leave by the back door then it should have been obvious that I wanted del;ivery without extra formality.
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Posted 10 years ago
Once again, please accept our apologies for this mix up. The delivery was attempted the day after you placed your order, but unfortunately the courier didn't leave the parcel without obtaining a signature. By way of apology and as a gesture of goodwill we have already refunded your postage cost.
Posted 10 years ago
PC Marine Group Limited is rated 4.8 based on 1,447 reviews