Pirates Cave Limited Reviews

Name: Pirates Cave Limited
Address: 6 Kendon Business Park, Maritime Close, ,, Rochester
Rating: 4.79

4.8 Rating 1,400 Reviews

96 %

of reviewers recommend Pirates Cave Limited

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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Pirates Cave Limited 4 star review on 11th November 2016

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Pirates Cave Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They accepted my order and took my money. Phoned the next day to tell me that they had run out and the price had gone up £100. I suspect that a contract had been made and that I could have insisted that they supply the goods but I used a bigger company that I have been a customer of for some time and who were £10 more expensive so went to them. It is worth the extra to deal with a company that I can trust.”

Helpful Report

Posted 9 years ago

Dear Mr Luscombe, We are terribly sorry for this error and any inconvenience caused. As you know, you placed your order online on a Saturday and upon realising the error you were contacted and refunded in full straight away on Monday morning. It is regrettable and unfortunate that we had a limited stock of these items at a special price, with the last of the stock being sold during the weekend, prior to your order being placed. As can be seen in our other reviews, this is not how we usually operate and we are truly sorry that this was your experience. Yours sincerely, Pirates Cave Chandlery

Posted 9 years ago

“I have missed doing work on the boat because have to stay in all day because you wanted a signature on the delivery. If you respected my wishes to leave by the back door then it should have been obvious that I wanted del;ivery without extra formality.”

Helpful Report

Posted 9 years ago

Once again, please accept our apologies for this mix up. The delivery was attempted the day after you placed your order, but unfortunately the courier didn't leave the parcel without obtaining a signature. By way of apology and as a gesture of goodwill we have already refunded your postage cost.

Posted 9 years ago

Pirates Cave Limited is rated 4.8 based on 1,400 reviews