PicStop Reviews

Name: PicStop
Rating: 4.85

4.9 Rating 9,473 Reviews

99 %

of reviewers recommend PicStop

About PicStop:

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and offer a wide range of products such as telescopes, binoculars, weather stations, trail cameras, camera accessories, USB flash drives, memory cards, and much more but with a particular focus in photography & computing.

PicStop is 100% online, we have no retail outlets but have warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and of course our own website where you can normally find the best rate for a product.

We have authorised reseller status for many of the brands we stock including Celestron, Vanguard, Sky Watcher, ZWO, DwarfLab, Unistellar, Bresser, National Geographic, Browning, Bushnell, Kingston, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites.

Apart from our competitive pricing our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the power of social media it has become even more important to offer a better than just good service.

Visit Website

Phone:

01624670005

Email:

enquiries@picstop.co.uk

Location:

Court Row Chambers, Court Row, Ramsey
54.321427, -4.381485

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Anonymous

Anonymous // 01/01/2019

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“Good delivery and good product would recommend to use this company”

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“Quick and quality service”

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“Had exactly what I wanted in stock at a great price and dispatch and delivery were very prompt. Spot on!”

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“Although there was a delay of one day for part of my order, customer service was unexpectedly awesome! Everything arrived well packed and correct. Quite brilliant really... I had expected the worst and found the best!”

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“excellent service. always happy with puchases”

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“I’ve been buying from Picstop for years and have never had a single issue with their products. Their delivery is always fast, and the overall service is excellent. I’m very happy with the company and highly recommend them.”

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“Good product range and great prices - thank you!”

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“Do not buy from Picstop. Terrible customer service and rude staff. Avoid this company.”

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Hi Miss Chloe Evans, Thank you for taking the time to share your experience with us. We genuinely regret that you felt disappointed enough to leave a negative review, as our goal is always to provide exceptional service and support. We understand that you experienced a delay with your return and refund, and we sincerely apologise for any frustration this caused. We'd like to clarify a few points regarding our standard process to help explain the steps that led to the delay: Return Process: We pride ourselves on offering a simple, hassle-free returns policy. We do ask all customers to contact us first before sending items back so we can provide the correct, authorised return address and process the return smoothly. The Delay: Because the return was sent without prior authorisation (as per our terms you agreed to) and to an incorrect address, it unfortunately took longer for our team to locate, receive, and process the items, which resulted in a delay in issuing your refund. Item Condition: Regarding the item you marked as 'faulty,' our technical team inspected it and confirmed that it was fully functional. We believe the issue may have been related to the use of the securing strap, and we did send you information on how to use it correctly. We're sorry if this information wasn't clear or if you missed our follow-up. We are committed to helping all our customers. While we understand you were looking for a different resolution regarding the item's fault claim, we hope that our efforts to troubleshoot and eventually process the return demonstrate our dedication to good customer service. Please be assured that your refund has been fully processed. We value your business and hope that, should you shop with us again, your experience will be a smooth and positive one.

“Super service! SD card arrived promptly and well packaged. Price was very competitive.”

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“Excellent and prompt service”

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“Good materials, service and delivery-”

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“good price - good delivery - no drama - will use again”

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“Always provides a quick, efficient service”

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“Couldn't be faulted, goods as described, delivered on time”

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“I am very happy customer and would recommend picshop to anyone many thanks”

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“competitive price & speedy delivery. I was impressed.”

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“The first stop for me when I need usb/memory cards, always prompt delivery and very good selection and prices - would recommend the business always - Thank You.”

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“The micro SD card works well and was a reasonable price.”

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“Great choice. Fast delivery. Second time we have purchased.”

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“Great price and quick delivery of micro sd card for my cctv camera so good I bought another for my camera doorbell”

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PicStop is rated 4.9 based on 9,473 reviews