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Phairs Reviews

4.7 Rating 3,404 Reviews
94 %
of reviewers recommend Phairs
4.7
Based on 3,404 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Phairs Reviews

About Phairs:

PHAIR'S FOR YOU
We bring popular and trusted brands, right to your door.
Although Phairs.com has just launched in 2020, we know eCommerce. We have been selling online since 2009.

PHAIR'S FOR THE FUTURE
We are expanding rapidly into a large number of categories such as house and home, garden & outdoor and many more. We are excited and would be delighted to be able to help you with your purchase.

Visit Website

Phone:

03300945072

Email:

customerservice@phairs.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate
Enniskillen
BT74 4EB

The product is good but had to re-engineer the end fastener as the clamp gave way and had to buy a new clamp on amazon. Phairs were good and offered a discount immediately.
Helpful Report
Posted 3 years ago
First time customer but the service was good and my order arrived on time
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Posted 3 years ago
whole process was just what you would want - low cost and prompt, trouble free delivery
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Posted 3 years ago
So far so good. Item received quickly but I have only just installed it and no experience yet about how well it works.
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Posted 3 years ago
It's some of the best kit you can get will not let you down will buy again when needed
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Posted 3 years ago
Fast delivery
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Posted 3 years ago
This flowerpots are very well made and designed. I have them on balcony and they look lovely.
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Posted 3 years ago
Problem with planter but problem was soon sorted
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Posted 3 years ago
Very happy with my delivery and service Thank you
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Posted 3 years ago
2 large flower pots, delivered a bit late but acceptable. Good communications and well wrapped, would be happy to recommend.
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Posted 3 years ago
First order from Phairs, good price on the items, quickly dispatched, but wrong items shipped. Contacted customer service and sorted out very smoothly and correct items arrived. Goods all-round service despite the hiccup
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Posted 3 years ago
Great products and competitively priced. Fast delivery. Unfortunately when I received the wrong colour of planter in error I found a lack in customer focused service. Disappointing really.
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Posted 3 years ago
Had 1 parcel of 3 missing and was delivered the nextday. Seems DPD had damaged it and caused 1 of the bags of compost to be broken. They patched it up and returned it. Had a fair bit missing out of the bag but that was down to DPD not Phairs fault.
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Posted 3 years ago
Arrived late, but that seems to be normal with every company using Covid 19 as an excuse for pathetic customer service, I blame the incompetence of the Tory Government for this typically useless situation
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Posted 3 years ago
Phairs price was very good. They shipped quickly however they use DPD for the delivery who were rubbish. On the first delivery 'attempt' they said I was not at home without even trying to deliver. On the 2nd attempt, the box arrived crushed and half open. Luckily the dog food bags were not damaged. Phairs might want to consider a different company for their deliveries.
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Posted 3 years ago
The items where exactly what I wanted at an excellent price. But delivery took longer then expected. It was a bank holiday but even accounting for this it took a week, though I blame evri for this.
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Posted 3 years ago
Best price I could find for this product. Arrived on time and was well packaged... Couldn't really ask for more , would use again.
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Posted 3 years ago
Delivery and goods as expected. Packaged well. Will shop with them again.
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Posted 3 years ago
Satisfactory and quick delivery
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Posted 3 years ago
Excellent range, competitive pricing, prompt delivery. My only gripe would be the somewhat over-zealous packaging of the paint tins. The tape around the lids is a real pain, difficult to remove easily, and causes paint pooling and unpredictable dripping where tape ends up left around the lip of the tin. I can understand why the tape is there, but the user experience of trying to get rid of it is horrible.
Helpful Report
Posted 3 years ago
Phairs is rated 4.7 based on 3,404 reviews