Paul Stride Reviews

Name: Paul Stride
Address: 20, Kathryn Avenue, York, Huntington
Rating: 4.91

4.9 Rating 127 Reviews

98 %

of reviewers recommend Paul Stride

4.9

Based on 127 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Paul Stride 5 star review on 9th May 2023

Elisha Welford

Paul Stride 5 star review on 20th March 2023

Roslyn Colebourne

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I have had has been exceptional! Great product advice, brilliant attention to customer care and efficient service.”

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Posted 1 year ago

“Very impressive service, nothing too much trouble. I swapped and changed my mind around 4 to 5 times. Would definitely use them again”

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Posted 1 year ago

“Great service. Ordered extra set of straps for car seat. Arrived in plenty of time.”

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Posted 1 year ago

Jane, We are pleased to hear that the extra seat sraps arrived quickly for you. Thank you for your order, and appreciate you taking the time to leave us a review. Thanks, The Paul Stride Team

Posted 1 year ago

“We wouldn't go anywhere else for our carseats. The staff are friendly, very helpful and extremely knowledgeable about their products. I couldn't rate Paul Stride highly enough. Thank you.”

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Posted 1 year ago

Thank you for your kind words - and for taking the time to leave a review - it certainly means a lot! Thanks, The Paul Stride Team

Posted 1 year ago

“excellent customer service - think the lady who helped us was called sally. Really knew her stuff, helpful and speedy (which really helped when we had three little one's with us) and even dropped of the car seat to our house herself! cant recommend her and paul stride highly enough! thankyou”

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Posted 1 year ago

Good Morning Tim, Many thanks for your kind review of both the car seat and of our service. I will make sure Sally is made aware of your review, and thank you again for your custom. Many thanks again, Paul Stride Staff

Posted 1 year ago

“Amazing customer service over the phone. Staff were incredibly friendly and went above and beyond to help me. The car seat I ordered came quickly and was well packaged. Would recommend and will use this company in the future. Thank you for an exceptional service.”

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Posted 1 year ago

Good Morning Nicola, Many thanks for your review and your kind comments both are very much appreciated. Many thanks again Paul Stride Staff

Posted 1 year ago

“Had exactly the item I needed (and couldn’t find elsewhere!), delivered quickly (with good communication) and arrived in perfect condition.”

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Posted 1 year ago

Good Morning, Many thanks for taking the time to review our service and for the parasol order. Looking at the weather I think it will be needed. Many thanks again, Paul Stride Team.

Posted 1 year ago

“Superb service. Excellent advice and instant delivery. Extremely pleased with the car seat. Thank you.”

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Posted 1 year ago

Good Afternoon, Many thanks for the 5 star review and for the order, both are very much appreciated. Thanks again, Paul Stride

Posted 1 year ago

“Fabulous quality and a great service delivery was very quick can’t fault anything.”

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Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

Many thanks for your order and for taking the time to review our service. I am pleased everything arrived safely in good time. Many thanks again, Kevin - Paul Stride

Posted 1 year ago

“Very good service. Received item very quickly.”

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Posted 2 years ago

“Excellent next day delivery, plenty of products on offer”

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Posted 2 years ago

“Speedy delivery. Item perfect”

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Posted 2 years ago

Thank you for taking the time to leave us a review - we are glad to hear you received the order quickly and that you are happy with the product too! Thanks, The Paul Stride Team

Posted 2 years ago

“Excellent service, even received a phone call to check I received the right product as there was 2 diffent options and received package the next day. Would definitely use again.”

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Posted 2 years ago

Thank you Amy! We are pleased to have received your review - thank you for taking the time to leave us one and we are glad that all worked well and you are happy with the product too! Please do not hesitate to get back in touch if you need anything in the future! Thanks, The Paul Stride Team

Posted 2 years ago

“Bought a Clippasafe harness for my little one forts well and staff very helpful instore.”

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Posted 2 years ago

Thank you for taking the time to leave a review with us - it is very much apprecaited and glad to hear that you are happy with your purchase! Thanks, The Paul Stride Team

Posted 2 years ago

“Great service , quick delivery and best priced”

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Posted 2 years ago

Thank you for taking the time to leave a review! We really appreciate your kind words! It is much appreciated! Thanks, The Paul Stride Team

Posted 2 years ago

“Knowledgable staff and very helpful”

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Posted 2 years ago

Many Thanks for your kind review and the 5 star rating, it is much appreciated by all at Paul Stride. Many thanks again.

Posted 2 years ago

“Fantastic service. I bought a new car seat and was talked through fitting it on their model which was really helpful. Excellent after care service as well.”

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Posted 2 years ago

Good Afternoon, Many thanks for your kind review and for taking the time to review our service. It is very much appreciated. Paul Stride Team.

Posted 2 years ago

“Great Service.”

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Posted 2 years ago

Graeme, Thank you very much for taking the time to leave us a review, we appreciate all feedback - so thank you very much! Regards, The Paul Stride Team

Posted 2 years ago

“Excellent customer service. I ordered a ergo baby sling which had been discontinued. Paul stride went above and beyond to find me an alternative, which was the upgraded model which was more expensive but they did not charge me any more than the original one I wanted. They kept in contact and gave me updates regularly regarding my order and I received it by post in one piece and very quickly.”

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Posted 2 years ago

Emily, Thank you for leaving a review - we really appreciate all feedback, All the best! Thanks, The Paul Stride Team

Posted 2 years ago

Paul Stride is rated 4.9 based on 127 reviews