Paul Stride Reviews

Name: Paul Stride
Address: 20, Kathryn Avenue, York, Huntington
Rating: 4.92

4.9 Rating 125 Reviews

98 %

of reviewers recommend Paul Stride

4.9

Based on 125 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Paul Stride 5 star review on 9th May 2023

Elisha Welford

Paul Stride 5 star review on 20th March 2023

Roslyn Colebourne

Anonymous

Anonymous // 01/01/2019

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“Very good service. Most competitive price”

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Posted 8 months ago

“Excellent service. We ordered a car seat and it arrived in less than 24 hours!”

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Posted 8 months ago

“amazing service thank you so so much. I appreciate how quickly they sorted my order and got it to me. They was so lovely on the phone and sorting my order out and ensuring everything was in stock and got to me in time. Thank you”

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Posted 8 months ago

We really appreciate you taking the time to leave us a review, thank you! Glad that all has worked out well though, and pleased to hear you are happy! If you need anything in the future please do not hesitate to get in touch! Thanks, The Paul Stride Team

Posted 7 months ago

“We have used Pail Stride before for car seats: I wanted to see in person and test various seats. The advice was sound, knowledgeable and so when I needed a new car seat, I was happy to go back. This time I ordered online as the price was competitive. The item was delivered the next day, for free. Super easy and very happy.”

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Posted 8 months ago

Great to hear from you, and thank you for taking the time to leave us a review! If you need anything in the future please do not hesitate to get in touch! Thanks, The Paul Stride Team

Posted 7 months ago

“We needed a new car seat and had used Paul Stride before. They stocked BeSafe and were the cheapest around. Delivery was free and we had the seat in two days. Couldn’t rate them highly enough.”

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Posted 8 months ago

Thank you for taking the time to leave us a review! It is always great to hear that our customers are happy with the service they receive, so thank you again! If you need anything in the future please do not hesitate to get in touch! Thanks, The Paul Stride Team

Posted 7 months ago

“Really helpful staff, we had an issue with a broken car seat and they went above and beyond to help us get sorted with a replacement. Wouldn't go anywhere else for baby products, there is definitely a benefit to using an independent knowledgeable store rather than a big chain.”

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Posted 8 months ago

Thank you so much for your kind words, and for taking the time to leave us a review! We really do appreciated it, and are glad to be of assistance! Thanks, The Paul Stride Team

Posted 8 months ago

“We ordered the bugaboo fox5 late on a Friday eve, I got in touch with the sales team to ask for an approx ETA and Kevin kindly got this on the next courier to be delivered as soon as possible ( we received on the following Monday!) extremely happy with our purchase & the exceptional prompt, friendly customer service from Kevin. Would highly recommend Paul Stride and would purchase again from this company.”

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Posted 9 months ago

Thank you for taking the time to leave us a kind and positive review! It is very much appreciated! Glad to be of assistance! Thanks, The Paul Stride Team

Posted 8 months ago

“Best price online and quick delivery. Very happy and would highly recommend.”

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Posted 9 months ago

Thank you for taking the time to leave us a review John! We are pleased that you had a good experience, and that the whole process worked well for you! If you need anything in the future, please do not hesitate to get back in touch! Thanks, The Paul Stride Team

Posted 9 months ago

“Came quick and worked well”

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Posted 9 months ago

Thank you for taking the time to leave us a review Emily! We are pleased that everything worked well for you, and you could get your pushchair back into action again! If you need anything in the future, please do not hesitate to get back in touch! Thanks, The Paul Stride Team

Posted 9 months ago

“Fast and efficient service.”

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Posted 9 months ago

Thank you for taking the time to leave us a review Kathryn! We are pleased that you had a good experience, and that the whole process worked well for you! If you need anything in the future, please do not hesitate to get back in touch! Thanks, The Paul Stride Team

Posted 9 months ago

“Great value deal on a buggy set, arrived promptly and in top condition. Would highly recommend! Many thanks”

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Posted 9 months ago

Thank you for taking the time to leave us a review! We are pleased that you had a good experience, and that the whole process worked well for you! If you need anything in the future, please do not hesitate to get back in touch! Thanks, The Paul Stride Team

Posted 9 months ago

“Very happy with my purchase. Great price and prompt delivery. Would definitely use them again.”

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Posted 9 months ago

Good Afternoon, Many thanks for your purchase and for taking the time to review your purchase both are very much appreciated. Paul Stride Team

Posted 9 months ago

“Excellent service. Had the item i required in stock, it was the best price on the Internet. Free delivery. It was very quick and cane via courier. A lady from the store in York actually contacted me the day after I made the order to confirm delivery . I would highly recommend.”

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Posted 10 months ago

Good Afternoon, Many thanks for reviewing our service and also for your order, both are very much appreciated. Many thanks again, Paul Stride Team.

Posted 9 months ago

“Really pleased with the product at a great price.”

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Posted 10 months ago

Good Afternoon Stephanie, Many thanks for both your purchase and also for taking the time to review our service. Many thanks again, Paul Stride Team.

Posted 9 months ago

“Probably the best service I have received from an online retailer. They were quick to respond to my emails and even called after I'd made my order online to confirm the colour as the colour I had ordered was different to that I'd been emailing about. Absolutely brilliant.”

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Posted 10 months ago

Good Afternoon, Many thanks for reviewing our service it is very much appreciated, and also for the order. I hope you get good use out of the Rumble Seat and you find it easy to use. Many thanks again Paul Stride Team.

Posted 9 months ago

“Fantastic customer service. I contacted them to see when an item would return in stock and they were very prompt and helpful. Once it was in stock I ordered it then later noticed they had another colour I would prefer. I emailed them to change it and within minutes they had done so and let me know. Could not have asked for better, thanks so much.”

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Posted 10 months ago

Good Afternoon, Many thanks for your purchase and for taking the time to review your purchase both are very much appreciated. I hope you are happy with your choice of fabric colour, it looks so much better in the flesh than on the photo. Many thanks again, Paul Stride Team

Posted 9 months ago

“I was so pleased with the level of service received, and the bargain I was able to get as well!”

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Posted 11 months ago

“I wanted a buggy for taking on holiday and using for short local outings. I called up Paul Stride’s to enquire about a previously popular brand of buggies that a few accessories were still available for online. I spoke with Paul who advised me on alternatives, the Joolz Aer+ being one of them. I went and did some further research and eventually made the purchase without having seen it in person. The buggy arrived super quick and wow are we all happy with it. Thank you for your great advice Paul!”

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Posted 11 months ago

Good Afternoon Rebecca, Many thanks for your kind words and for trusting us with your order. I am pleased you are enjoying the Aer+ it is one of our favourite products at the moment and is super easy to use. Many thanks again, Paul Stride Team.

Posted 9 months ago

“Good quality product, very pleased with item and informed quick delivery.”

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Posted 11 months ago

“Kevin, was a great help to resolve query with order and arrange delivery the next day.”

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Posted 11 months ago

Paul Stride is rated 4.9 based on 125 reviews