ParentShield Reviews

Name: ParentShield
Address: Pioneer House, Stenson Road, Derby, Derbyshire
Rating: 4.84

4.8 Rating 635 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

Metrics

Info

4.8

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been delighted with the service provided by ParentShield & feel so much more at ease about our eleven year old daughter having a phone. It has been so reassuring to have someone at the end of the phone line to help with queries as they have come up. I have already recommended ParentShield to various friends who are parents.”

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Posted 1 year ago

“Combining ParentShield with a very cheap and low functioning brick phone has achieved exactly what I wanted for my 11 year old: it has made the phone a boring piece of equipment that exists merely to be used when it can make her or my life easier and less stressful, rather than be an object of obsession or the time sapping bully-in-your-pocket that smart phones are to many adults, let alone young kids. Thank you.”

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Posted 1 year ago

“Fab service!!! Just what we were looking for ❤️”

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Posted 1 year ago

“Really impressed with this provider. After reading the reviews I was excited to get going and have been thoroughly pleased with the whole setup. Great selection of protection features and the automatic network switching is great, especially in areas where coverage can be spotty. Very happy.”

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Posted 1 year ago

“We had an emergency and our calls did not get through to our daughter. Aside from this mishap (which I guess happens when your service rides on some telco provider's infrastructure), ParentShield offers a wide range of tools to manage what yor child does with her/his phone”

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Posted 1 year ago

Having removed the answerphone from the network, the behaviour does feel different in situations where a call doesn't connect. Having just joined us, and no track record of reliable service, it's an understandable reaction, absolutely no problem at all. And thank you for giving ParentShield a go.

Posted 1 year ago

“As parents, we have found the whole mobile thing a daunting step, but Parentshield made the decision much easier. We opted for a basic Nokia 105, no bells ad whistles, no apps or internet. The push notifications, particularly given the phone, are an awesome feature, every time my son interacts with a new contact I get an immediate alert so I can see exactly who he is speaking with. The bedtime controls have proved to be very useful too as we don’t feel the need to confiscate the phone each night, knowing it’s all taken care of. The support team are incredibly knowledgeable too, I spoke to them a few time with our questions before ordering and they really put our mind at rest, it’s reassuring knowing there is someone there who knows what they are talking about and cares if you’re unsure of something. Overall we have been absolutely blown away with this service and view it as an essential step as a starting point for children.”

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Posted 1 year ago

“It is a good place to start when allowing your child a mobile phone for the first time. My 10yr old has been pestering me for a phone since the start of year 5, when many of her friend already had phones and started walking to and from school by themselves. I managed to hold off until the start of Year 6, when I found there were occasions where her having a phone would be helpful (when she might want to look in a different part of a shop to me, or when she went away with her Grandmother) so I decided to try ParentShield sim after much research. It a good sim, for the most part she has a good signal except for near her school, which means she has to start walking before she is able to let me know she is on her way home (hence the 4 stars). I do think there is room for improvement also, as there is no tracking via the sim which is a shame (Google FamilyLink is recommended which requires data purchase and is a bit glitchy) and there is no assistance when it comes to any online apps (and only the ability to limit data usage if you purchase data). Here Google FamilyLink does help, but again, it has it limits. Overall, for a first time sim, it is a good idea but I think with the higher price and those lacking elements, it might not be a long term solution for many.”

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Posted 1 year ago

“A great idea, and when it works is great and provides peace of mind, however we have had a few issues with not being able to connect and messages not arriving promptly. Customer support has been very prompt and helpful though.”

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Posted 1 year ago

“Fantastic product and amazing customer service - very very happy !”

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Posted 1 year ago

“Really pleased with help given”

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Posted 1 year ago

“Excellent customer service. Answered my queries really quickly and efficiently. Brilliant to have so much visability over my daughters phone as she gets used to having a mobile phone.”

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Posted 1 year ago

“Excellent covers all that I need to keep my daughter safe with using her phone in the right way with no oursiders trying to contact her.”

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Posted 1 year ago

“Awful SIM card. Constantly loosing connection, data not consistent, location tracking is inconsistent. This SIM card has caused me so much stress. We will be requesting puc code and getting a traditional SIM card. Will not be using for our other two children.”

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Posted 1 year ago

Hi Esther, Sorry to hear that you've been having trouble. I've looked into your account and can see that you have daily data budgeting enabled, and the daily cap has been reached each day. It’s functioning exactly as you set it up to do. Had you informed our team, we would have suggested turning off data budgeting if that’s not the behaviour you prefer, or upgrading to a plan with more inclusive data that better suits your usage patterns. There is also the 'add data for location tracking' button to add extra data free of charge, so you can always locate the phone, even if the allowances have been used. Please contact the team on hello@parentshield.co.uk, 0330 122 1180 or via the live chat if you need any assistance - we're always on hand to help in any way.

Posted 1 year ago

“As a foster parent I find this system fantastic, especially for children who have their first phone.”

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Posted 1 year ago

“This is exactly what we were looking for our 11 year old daughter. Given us peace of mind, as we are able to ensure her safety when using her own phone. The customer service is brilliant too. Would and have recommended to parents! Thank you”

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Posted 1 year ago

“I just love having the peace of mind that my child is safer while using ParentShield. I love, as a parent, having the ability to view details of calls and texts sent and received.”

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Posted 1 year ago

“The sale process was simple and the SiM came quickly. The after sales has been brilliant, we had some issues with the phone settings and they were super responsive, even out of hours. They spent lots of time on the phone with me, changing settings until we got everything as it should be. Would highly recommend.”

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Posted 1 year ago

“Seems rally great, with all the safety protections buillt in that I was looking for. simpel to use interface as wlel and veyr responsive staff, when I contacted them about a query that I had”

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Posted 1 year ago

“Great service and really quick customer service highly recommend”

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Posted 1 year ago

“Exactly what I’ve been looking for plus great service”

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Posted 1 year ago

ParentShield is rated 4.8 based on 635 reviews