ParentShield Reviews

Name: ParentShield
Address: Pioneer House, Stenson Road, Derby, Derbyshire
Rating: 4.83

4.8 Rating 624 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

Metrics

Info

4.8

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sim. It has been of great help to give my daughter. The customer service is the best I have come across so far .. the portal is amazing and very easy to monitor .. And they keep improving their services.. so overall a safe and trustworthy way to communicate with kids”

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Posted 1 month ago

“Great product. Great communication. Can not faukt the company at all”

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Posted 1 month ago

“This is a must have for your child's mobile phone. A parent can add lots of restrictions so the mobile is more for emergencies than for playing games and using social media.”

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Posted 1 month ago

“Peace of mind knowing my child is safe on the net”

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Posted 1 month ago

“Fantastic service, kind and helpful”

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Posted 2 months ago

“Really amazing, worth every penny for controlling phone and people who can contact and be contacted. For controlling times of use and apps allowed and daily time limit. No regrets whatsoever as helps keep child safe and stops risk of anxiety from messages from peers coming through all the time”

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Posted 2 months ago

“Parent Shield is so helpful with First Phone issues. It’s easy to set limits, see usage and helps us all; it really supports conversations around safety and sensible phone use. The support team and also very friendly and respond quickly. Really pleased we picked Parent Shield over the bigger companies, they really care about their users.”

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Posted 2 months ago

“Good idea but by god you need an app!!!!”

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Posted 2 months ago

We can see that you haven't set up the app or push notifications yet. Please call 0330 122 1180 if you need a hand.

Posted 2 months ago

“I am thrilled with what ParentShield can offer our family. The after-care has been outstanding. I had a few technical questions in the first week or two and used the chat function. Someone was always on hand immediately to guide me through and help me - even when the issue was related to the phone and not the service provider! Absolutely incredible and I can not fault them at all. I have been recommending ParentShield to my friends.”

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Posted 2 months ago

“We have been delighted with the service provided by ParentShield & feel so much more at ease about our eleven year old daughter having a phone. It has been so reassuring to have someone at the end of the phone line to help with queries as they have come up. I have already recommended ParentShield to various friends who are parents.”

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Posted 2 months ago

“Combining ParentShield with a very cheap and low functioning brick phone has achieved exactly what I wanted for my 11 year old: it has made the phone a boring piece of equipment that exists merely to be used when it can make her or my life easier and less stressful, rather than be an object of obsession or the time sapping bully-in-your-pocket that smart phones are to many adults, let alone young kids. Thank you.”

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Posted 2 months ago

“Fab service!!! Just what we were looking for ❤️”

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Posted 2 months ago

“Really impressed with this provider. After reading the reviews I was excited to get going and have been thoroughly pleased with the whole setup. Great selection of protection features and the automatic network switching is great, especially in areas where coverage can be spotty. Very happy.”

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Posted 2 months ago

“We had an emergency and our calls did not get through to our daughter. Aside from this mishap (which I guess happens when your service rides on some telco provider's infrastructure), ParentShield offers a wide range of tools to manage what yor child does with her/his phone”

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Posted 2 months ago

Having removed the answerphone from the network, the behaviour does feel different in situations where a call doesn't connect. Having just joined us, and no track record of reliable service, it's an understandable reaction, absolutely no problem at all. And thank you for giving ParentShield a go.

Posted 2 months ago

“As parents, we have found the whole mobile thing a daunting step, but Parentshield made the decision much easier. We opted for a basic Nokia 105, no bells ad whistles, no apps or internet. The push notifications, particularly given the phone, are an awesome feature, every time my son interacts with a new contact I get an immediate alert so I can see exactly who he is speaking with. The bedtime controls have proved to be very useful too as we don’t feel the need to confiscate the phone each night, knowing it’s all taken care of. The support team are incredibly knowledgeable too, I spoke to them a few time with our questions before ordering and they really put our mind at rest, it’s reassuring knowing there is someone there who knows what they are talking about and cares if you’re unsure of something. Overall we have been absolutely blown away with this service and view it as an essential step as a starting point for children.”

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Posted 2 months ago

“It is a good place to start when allowing your child a mobile phone for the first time. My 10yr old has been pestering me for a phone since the start of year 5, when many of her friend already had phones and started walking to and from school by themselves. I managed to hold off until the start of Year 6, when I found there were occasions where her having a phone would be helpful (when she might want to look in a different part of a shop to me, or when she went away with her Grandmother) so I decided to try ParentShield sim after much research. It a good sim, for the most part she has a good signal except for near her school, which means she has to start walking before she is able to let me know she is on her way home (hence the 4 stars). I do think there is room for improvement also, as there is no tracking via the sim which is a shame (Google FamilyLink is recommended which requires data purchase and is a bit glitchy) and there is no assistance when it comes to any online apps (and only the ability to limit data usage if you purchase data). Here Google FamilyLink does help, but again, it has it limits. Overall, for a first time sim, it is a good idea but I think with the higher price and those lacking elements, it might not be a long term solution for many.”

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Posted 2 months ago

“A great idea, and when it works is great and provides peace of mind, however we have had a few issues with not being able to connect and messages not arriving promptly. Customer support has been very prompt and helpful though.”

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Posted 2 months ago

“Fantastic product and amazing customer service - very very happy !”

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Posted 2 months ago

“Really pleased with help given”

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Posted 2 months ago

“Excellent customer service. Answered my queries really quickly and efficiently. Brilliant to have so much visability over my daughters phone as she gets used to having a mobile phone.”

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Posted 2 months ago

ParentShield is rated 4.8 based on 624 reviews