Paragon Bamboo Reviews

4.7 Rating 1,354 Reviews
93 %
of reviewers recommend Paragon Bamboo
4.7
Based on 1,354 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Paragon Bamboo Reviews

About Paragon Bamboo:

Paragon Bamboo is the leading name in 100% bamboo bedding, including bed linen, duvets, mattress protectors and pillows with a unique 3D hollow fibre centre.

Visit Website

Phone:

+44 (0) 1892 280347

Email:

sales@paragonbamboo.com

Location:

The Long Barn, Ashdown Business Centre, Gillridge Lane
TN6 1UP

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Very poor packaging
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Pillowcase wasn’t
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I bought the bedding set, which is very soft and not as sweaty. Unfortunately the softness means that it has no reaction on the duvet underneath creating an unpleasant billowing and bunching as you move during the night. It tangles too easily and I would not purchase again
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They feel lovely but much thinner than the last ones I got. Annoyingly the fitted sheet doesn’t “hug” the mattress tight.
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Loved the sheets did not get on with the duvet fell off very heavy too pull back on and heavy too sleep with made us very hot used twice your service was very good
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Been using bamboo sheets for years and whilst there are some things I love about these (zippered duvet and colour selection). Man they look awful after 6 months :( I wash on cool and by itself and I always line dry bedding, and they are pilling, have holes, just not what I expected. One of the reasons I love bamboo bedding is the sensory experience and with the pilling that's pretty much ruined it for me,
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Fitted sheet even though is double its quite big
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Wrong item sent.
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Eczema sufferer here, bought the 8 piece bed set, winter quilt. So upset at the fact the quilt is too heavy for me, the bedding slips all over the place in the night, i have trouble heaving the quilt back up the bed when half asleep as its that heavy for me. The pillows are fab though. Only had it a week and now stuck with this quilt as cannot send it back as obviously been used. Really wished i had ordered a summer one instead. Not really happy to be honest 😒
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I like this company - like the ethos of bamboo towels, the delivery was super quick, well packaged, quality product. Thin but very soft. However, the towels don’t really dry well, especially the hand towel. It always seems damp and moist, which is gross. Even the larger bath towels only dry properly when spread out (not folded in half on a towel rail), making them rather impractical.
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I don’t think the product justifies the price, The towel was quite thin
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Lovely soft sheet but WAY too big, therefore it is constantly wrinkled. Very uncomfortable therefore spoils the whole experience!
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Arrive quickly, The sheets are nice and soft. But I’ve only had them on my bed 5 nights and the bottom sheet has started to bobble. I’m a small person who sleeps alone so there’s been no undue stress on this bedding. So in all, I’m not sure how long they will be soft and comfortable to sleep on. Disappointed as I have got other cheaper bamboo sheets from a shopping channel that are at least 3 years old, and they haven’t bobbled at all.
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I have to say I absolutely love my dressing gown, soft and absorbent… just what I wanted. Love the colour too. But, the material kegs so easily, really disappointing. There are pulls all over it, I don’t even remember catching it ! Has anyone else reported this fault? I tried but no response.....
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If you want a totally bamboo dressing gown these are perfect as others usually contain cotton. I bought a full price one but had to send it back as lots of pulled threads. Watch your jewelry. I then bought a greatly reduced one and it had very few pulled threads. They are very heavy which offsets the cooling affect. I can only wear it for a short time. It is great for putting on after a bath. The sizing is a bit hit and miss. I found the small a little too small so bought a medium which turned out to be 4 inches narrower and over an inch shorter, making it no use to me. The company agreed for me to return it but would not pay the postage, although it was their fault. I have bought a few other items but this as put me off buying again. Accurate sizing on anything is very important.
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The Bamboo sheets are very shiny and the duvet partly slips off them during the night.
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Although the softness and quality of the super king fitted sheet is beautiful it is too large and although we have a deep tempur mattrice it was not tight to fit and after one night was lose and baggy causing creases under us. Such a shame ! The tightness of the sheet is paramount to us.
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The company seems good.
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Not for me... I did plenty of research before buying my duvet from here - splashed out on the highest GSM/Tog as I like a snuggly duvet and get cold easily. Big mistake. Whilst the product seems well made, and delivery was swift, the actual experience when sleeping with it is not nice at all. It creaks and crunches, and feels lumpy and the heaviness often means that it'll fall off the bed. It slides around inside the cotton sheets (I'm sure it would probably work nicer in bamboo sheets, but it's not feasible or a sustainable option to change to those just for the duvet) All in all I don't find it to be a premium sleeping experience at all and I regret my purchase. My partner owns another all known bamboo duvet brand and it's night and day more pleasant to sleep in. Beware that if you are buying anything from here that it can't be refunded. So now I have an expensive duvet that I don't enjoy sleeping with that I can't return - meaning I now have to buy another one to replace it. Suddenly not that sustainable. Check that you actually want a 100% bamboo duvet because if this is the experience you get from all of them, I would think again.
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I am a clearpay customer, and I decided to buy bamboo and cotton mix towels at Paragon Bamboo Ltd. I choose three of them. A duck egg, a heather and a teal coloured one. It was saying I can have 10% off if I am a new customer. I tried to use the code. There was no way, that I can pay with using it. When I stopped to use it, I could easily pay. Absolute disappointment. The next one came along, when the parcel have arrived. It was a fast delivery indeed. ...but. The lovely colours were nowhere. I had three towels, which had only that much colour you could differ them from white. If I would known before, I would not order.
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Paragon Bamboo is rated 4.7 based on 1,354 reviews