Paragon Bamboo Reviews

Name: Paragon Bamboo
Rating: 4.72

4.7 Rating 1,470 Reviews

93 %

of reviewers recommend Paragon Bamboo

4.7

Based on 1,470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Paragon Bamboo:

Paragon Bamboo is the leading name in 100% bamboo bedding, including bed linen, duvets, mattress protectors and pillows with a unique 3D hollow fibre centre.

Visit Website

Phone:

+44 (0) 1892 280347

Email:

sales@paragonbamboo.com

Location:

The Long Barn, Ashdown Business Centre, Gillridge Lane
TN6 1UP

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Paragon Bamboo 4 star review on 2nd July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With the bedding it has always been of a good quality, but the towels are absolute rubbish, more of the pile comes detached with every wash. As the photograph shows. Resume. The towel situation has been resolved, it appears that two rogue towels seem to have got into the batch and perfectly good replacements have been dispatched,”

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“Amazing! I’ve never felt bedding like it. Well worth the money 😊 and it’s better for the environment”

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“I’ve just ordered my second set of bamboo bedding and I love them! They feel so silky and luxurious. I also find that in this cold weather, they really keep us toasty and warm. But in the summer, they keep you cool! In normal times, delivery is very quick but we can’t help the Royal Mail strikes at the moment”

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“I just love your bamboo products. I’ve just bought a set of your towels and they are so light and soft and really dry my skin quickly. To be recommended. I already have a full set of your sheets/duvet covers and pillow cases. Even better than my silk pillow cases! Thank you from one happy customer.”

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“Wonderful service Great product Soft and easy to look after. Once tried no going back.”

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“We already had the sheet and were so pleased with it we ordered the pillow cases and duvet cover. The softness and coolness of this bedding has improved our sleep quality no end. Highly recommend this company.”

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“This is our third order from Paragon. We love the breathability of the bed linens and colours. Unfortunately, this time, Royal Mail decided to deliver it to a different address.....🙆🏼‍♀️🙆🏼‍♀️ Paragon was absolutely fantastic. They sorted the problem out immediately. I honestly think they have the best customer services in any industry. Brilliant company, lovely products, amazing people !!”

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“Good quality and fast delivery”

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“Im happy with my towels they are weaved and stitched very well. My Dressing gowns being sent back the quality is not up to standards in my opinion, i have taken pictures to prove my opinion. I Ordered a Kingsize bedding set, opened my bedding set only to realise its a single bedding set not a King! So obviously i am outraged at this, im told i cannot return it without a charge, fine everyone has rules. But to then insinuate it was me who made the mistake.. I found that rude and unprofessional, i selected Kingsize. I did not get Kingsize? So since i am a busy man and now being charged to return an item thats incorrect, i decided to package it up and ready it to be sent off. Not knowing how long this is going to take to sort out some Bedding, not a country,some bedding.. I decided to Buy my bedding elsewhere, i found a site called Panda and they are by far superior to your site so i bought my kingsize bedding there instead, they offer free returns 30 night trials, i had a good experience with Panda, so other than the items i actually want. The others items, Once returned, i would like refunded ASAP and wont be looking at Paragon again, yes quality is good but customer service is Not. And i am not interested in what went wrong, all i know is my Mrs is not well and the new bedding was for her. So her face when i walked out telling her its a single.... Extremely frustrating. So please awaite my parcel to arrive. Not happy.”

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“Very pleased with my bamboo towels. They are very soft and absorbent. But the photo of the teal colour is misleading - I like the colour but it is much darker than it appears in the photo. And I have no idea why they say don't tumble dry hot - mine were fine. I also ironed the sheets against instructions, and they were fine too.”

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“Great sheets. Very soft and comfy”

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“Towel set 7 plus 1 bath towel arrived on time and well packaged. Lovely soft towels to care for bedridden 91 yr old .”

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“I purchased 3 sets as present and I’m absolutely thrilled with the Quality”

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“5.Excellent bedding, so soft and cosy! Service is excellent too!”

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“Beautiful soft cosy bedding”

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“Excellent product bought bottom fitted sheet and 2 Oxford pillowcases, beautiful duck egg colour, very generous sizes. Lovely silky-smooth feeling, great to fall asleep quickly, highly recommended”

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“lovely soft bamboo bedding, very happy, prompt and efficient service, thanks”

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“When I originally found your website, I was only looking for bamboo towels. The only towels I had found previously were part bamboo/part cotton, so I was pleased it was possible to get 100% bamboo towels. I ended up buying towels, a summer duvet, duvet cover, sheet and pillowcases. They arrived very fast and beautifully packaged. The towels are soft and the bedding has a satin feel. The sheet is a little large but I read the previous reviews which said they shrink a bit after washing, so I am expecting them to fit much more snugly soon. They feel very nice to sleep in. I tried the quilt for one night and was just warm enough but it is a summer quilt and this is November, so I have packed it away for the next 4 months. Overall, I am very pleased with my purchase and trying to decide if I should buy a mattress protector as well.”

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“Based on my first order and the fact I have just placed a second order. The company is quick and efficient with orders. We are so impressed with the products we are replacing all of our towels and bedding. We are very impressed with a wool duvet ordered at the same time. In retrospect we would definitely of considered a bamboo duvet if we had known there was such a thing Ps. We have also changed to bamboo socks,at this rate we'll be turning into Pandas”

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“Love the towels and bed sheets as they are both super soft!”

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Paragon Bamboo is rated 4.7 based on 1,470 reviews