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PalletOnline Reviews

4.7 Rating 1,892 Reviews
92 %
of reviewers recommend PalletOnline
Read PalletOnline Reviews

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

Write Your review

Anonymous
Anonymous  // 01/01/2019
A great service, from the initial online pallet request to the delivery day. Highly recommended.
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Posted 3 years ago
Delivered safely and on time, but quite a bit more expensive than another provider we usually use
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Posted 3 years ago
We are a regular customer to PalletOnline, we have sent over a hundred pallets with them now and cannot fault their service. The collections and delivery's are always on schedule and the staff in the office are always very helpful and polite. By far the best pallet service available on the market right now. Thanks WB Motorcycle Breakers
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Posted 3 years ago
Never let me down. Great website and staff are always (virtually) on hand if there is an issue.
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Posted 3 years ago
Collection arrived within 15minutes of window. All went smoothly thereafter
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Posted 3 years ago
Good prices and collected on time
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Posted 3 years ago
Overall my experience with Pallet Online has been good but recently I had an unpleasant experience where I sent a Pallet to London. I got a call from an employee of Pallet Online who informed me that the pallet could not be delivered as the driver would need parking permission to deliver the Pallet; driver had parked up the road from the place he needed to deliver the Pallet due to double yellow lines. I was also told I would be charged for re-delivery if the Pallet could not be delivered as the driver could only wait 15 minutes. I contacted my customer to inform hin of these issues; my customer informed me that the Pallet was delivered sucessfully with no issues. The employee at Pallet Online proceeded to send me an invoice with charges for re-delivery. I was not happy and sent a message to her through Live Chat. It was a Friday so I got contacted on Monday with an apology saying she had not contacted the driver to ask if he had managed to deliver the pallet or not. The issue was sorted but it has left my confidence in using Pallet Online again rather shaken.
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Posted 3 years ago
Picked up when they said they would and delivered when they said they would, very happy with the price and service
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Posted 3 years ago
The driver was friendly, polite, called before arrival and very helpful. Fantastic service
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Posted 4 years ago
good driver my end efficient
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Posted 4 years ago
Cannot fault this service. We had a problem with the pallet load and the driver Marcus was extremely helpful in resolving the issue at this end and was also extremely courteous.
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Posted 4 years ago
Really good service start to finish. Very happy with them.
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Posted 4 years ago
Excellent service! Same day pallet collection. Highly reccomend.
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Posted 4 years ago
Excellent service. Will use again for sure. Delivered on time and landed in the condition it left. Thanks again
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Posted 4 years ago
Easy online process. Picked up as arranged and delivered without any issues..
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Posted 4 years ago
Very reliable and such prompt quick service
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Posted 4 years ago
100 % service no damage and helpful friendly driver when delivered
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Posted 4 years ago
Excellent service in making sure deliveries arrive on time
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Posted 4 years ago
Love this company. Came here after a dreadful experience with UPS. Haven't looked back. Would recommend.
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Posted 4 years ago
Needed to have tiles collected and PalletOnline provided expedient, efficient and professional service. A telephone as well as chat helpline, staffed with real people, were available promptly to answer queries. Items were delivered in perfect condition and in the time agreed. Absolutely would recommend and would use again.
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Posted 4 years ago
PalletOnline is rated 4.7 based on 1,892 reviews