PalletOnline Reviews

Name: PalletOnline
Address: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire
Rating: 4.70

4.7 Rating 2,187 Reviews

92 %

of reviewers recommend PalletOnline

Questions

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dont believe you can improve!!...what a slick operation...no issues at all. Delivery operative was prompt and courtious...well done and many thanks.”

Helpful Report

Posted 6 months ago

Hi Simon, Thank you for taking the time to leave such positive feedback. We’re pleased the service met your expectations throughout and that the delivery operative provided a prompt and courteous service. We look forward to assisting you again. Best wishes, PalletOnline

Posted 6 months ago

“Pallet collected on time Monday pm & delivered Wednesday am as agreed ! Friendly driver who rang to say he was on way ! Excellent service & would use again if needed 😊”

Helpful Report

Posted 6 months ago

Hi Jonathan, Thank you for the fantastic review! We’re really pleased your pallet was collected and delivered exactly as agreed, and that the driver kept you updated on arrival. Great to hear you’d use us again, we really appreciate it. Thanks again, PalletOnline

Posted 6 months ago

“Fast speedy efficient service.”

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Posted 6 months ago

Hi Jonathan, Thank you for your review! We’re really pleased you found the service fast, speedy, and efficient. We appreciate your support. Best wishes, PalletOnline

Posted 6 months ago

“I was initially a bit sceptical, but you have proven that you are reliable and professional. I am very pleased with the way you delivered my plasterboard on time to the warehouse. I would gladly recommend your services many times over. And the price was affordable”

Helpful Report

Posted 6 months ago

Hi Michael, Thank you for the amazing review. We’re glad we could turn scepticism into confidence, and deliver your plasterboard on time at an affordable price. We really appreciate the recommendation. Warm wishes, PalletOnline

Posted 6 months ago

“This is the first time I have used your service and would use it again It would have been helpful to get a message to say the goods had been collected and then one to say it had been delivered/ we will use again”

Helpful Report

Posted 6 months ago

Hi John, Thank you for taking the time to leave a review. We’re pleased your first experience was positive and we appreciate your suggestion regarding collection and delivery confirmation messages. We’ll share this with the team as part of improving our customer updates going forward. Thanks again, PalletOnline

Posted 6 months ago

“Reliable and good value again”

Helpful Report

Posted 6 months ago

Hi Mr Quick, Thank you for your feedback. We’re pleased you found the service reliable and good value, and we look forward to assisting you again. Best wishes, PalletOnline

Posted 6 months ago

“We've been using PalletOnline for a month, we only ship oversize pallets and so far we have had no issues with late delivery or damaged goods. The online portal is very user friendly and I like that I can download POD's, usually within 1 hour of the delivery taking place. All round 5 Star service.”

Helpful Report

Posted 6 months ago

Hi Sarah, Thank you for such a detailed review. We’re really pleased to hear your oversized pallets have been delivered on time and without damage, that’s exactly what we aim for. It’s also great to know the portal and quick POD downloads are working well for you. We really value your continued business and look forward to supporting you going forward. Thanks again, PalletOnline

Posted 6 months ago

“Picked up at 17:45 and delivered 08:30 the next day. Quite impressive considering it was 300+ miles away”

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Posted 6 months ago

Hi Daniel, Thank you for the review. Late collection, next-morning delivery over 300+ miles, exactly the kind of service we aim to deliver. Much appreciated. Best wishes, PalletOnline

Posted 6 months ago

“Fantastic courier service from palletonline! From customer service to the driver Felix, they were amazing! Highly recommend.”

Helpful Report

Posted 6 months ago

Hi Enkeled, Thank you for the fantastic review! We’re delighted you had such a great experience from our customer service team through to Felix on delivery. We’ll be sure to pass your kind words on to him, it will mean a lot. We really appreciate the recommendation! Best wishes, PalletOnline

Posted 6 months ago

“Easy experience from start to finish. Collection driver was very helpful.”

Helpful Report

Posted 6 months ago

Hi Bridget, Thank you for your review! We’re really pleased you had an easy experience from start to finish, and it’s great to hear the collection driver was so helpful. We appreciate your support and hope to help again soon. Warm regards, PalletOnline

Posted 6 months ago

“Your first collection attempt failed. However, the rescheduled collection proceeded on time and the goods have arrived at their destination so I am a happy customer.”

Helpful Report

Posted 6 months ago

Hi George, Thank you for your review and for your patience. We’re sorry the first collection attempt didn’t go to plan, but we’re pleased the rescheduled collection was completed on time and your goods arrived safely. We appreciate your understanding and are glad we could resolve it for you. Thanks again, PalletOnline

Posted 6 months ago

“Easy website to use, pallet collected and delivered in good time”

Helpful Report

Posted 6 months ago

Hi Lisa, Thank you for your review! We’re really pleased you found the website easy to use and that collection and delivery were completed in good time. We appreciate your support. Warm wishes, PalletOnline

Posted 6 months ago

“did the job as described, would use again”

Helpful Report

Posted 6 months ago

Hi Alex, Thank you for your review! We’re pleased the service was exactly as described and it’s great to hear you’d use us again. We appreciate your support. Best wishes, PalletOnline

Posted 6 months ago

“Excellent service throughout. Clear communication and tracking and delivered quickly and efficiently.”

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Posted 6 months ago

Hi Tracey, Thank you for taking the time to leave a review. We’re pleased you were happy with the communication, tracking, and efficient delivery. We look forward to assisting you again in the future. Best wishes, PalletOnline

Posted 6 months ago

“Turned up for collection when they said spot on”

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Posted 6 months ago

Hi Simon, Really appreciate you taking the time to leave this. Great to hear the service was spot on from start to finish. Warm wishes, PalletOnline

Posted 6 months ago

“Couldn’t have been better - thank you!”

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Posted 6 months ago

Hi Simon, Thanks for the brilliant review, really pleased everything hit the mark! Warm regards, PalletOnline

Posted 6 months ago

“Great service, and good communication.”

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Posted 6 months ago

Hi Andrew, Thank you for taking the time to leave a review. We’re pleased you were happy with both the service provided and the communication received. Best wishes, PalletOnline

Posted 6 months ago

“excellent service,prompt and efficent”

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Posted 6 months ago

Hi Alan, Thank you for your review! We’re really pleased you found the service excellent, prompt, and efficient. We appreciate your support and hope to help again soon. Warm wishes, PalletOnline

Posted 6 months ago

“Excellent service, exceeded expectations”

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Posted 6 months ago

Hi Robin, Thank you for your fantastic review! We’re really pleased to hear the service exceeded your expectations. We truly appreciate your support and hope to help again soon. Best wishes, PalletOnline

Posted 6 months ago

“It was first ever experience and was managed in very professional and efficient manner. No hassle and seamless service.”

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Posted 6 months ago

Hi Ahsan, Thank you for your feedback. We’re pleased your first experience was managed professionally and efficiently, and that the service was seamless throughout. We appreciate your support. Best wishes, PalletOnline

Posted 6 months ago

PalletOnline is rated 4.7 based on 2,187 reviews