PAC Web Hosting Reviews

Name: PAC Web Hosting
Address: Suite 2 Albion House 2 Etruria Office Village, Forge Lane, Etruria, Stoke on Trent, Staffordshire
Rating: 4.87

4.9 Rating 297 Reviews

98 %

of reviewers recommend PAC Web Hosting

Company Reviews

Metrics

Info

4.9

Based on 297 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with PAC Web Hosting for quite a few years now and although initially I was directed to open a ticket on line rather than speak over the phone (which is my preferred option of communication) I do now find it quite easy with my queries being responded to and dealt with promptly. I would definitely recommend PAC Web Hosting.”

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Posted 1 year ago

Really appreciate you sticking with us over the years. We get that ticket systems can feel a bit impersonal at first, but we’re glad it’s working well for you now — and even more so that the support’s prompt and helpful. Thanks for the recommendation!

Posted 1 month ago

“Efficient, helpful and reliable - I have known Paul for many years and he steps in whenever there's a hintof a problem. Recommend highly.”

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Posted 1 year ago

That means a lot — thank you! Paul’s always ready to jump in when needed, and we’re glad to have earned your trust over the years. Really appreciate the recommendation.

Posted 1 month ago

“Paul who runs PAC Web Hosting has always been a fantastic helpful person to deal with. he goes out of his way to help where he can, his support team are fantastic. Highly recommended as a website host.”

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Posted 1 year ago

Thanks so much — that’s really appreciated. Paul and the team are always happy to go the extra mile, and it’s great to hear that’s coming through. Delighted to have your recommendation!

Posted 1 month ago

“Very helpful in moving our hosting from another company.”

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Posted 1 year ago

Glad we could make the move nice and smooth! Always happy to help — just shout if you need anything else.

Posted 1 month ago

“I needed to fegister a French domain which is usually quite challenging. PAC dealt with the whole process very efficiently and within promised timescales.”

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Posted 1 year ago

French domains can be a bit tricky, so we’re glad we could take the hassle out of it for you. Thanks for the feedback — always happy to get things sorted, on time and without the stress.

Posted 1 month ago

“Highly recommended Web hosting service. The packages are competitively priced and comprehensive. There is full coverage to develop a good business website and maintain business emails. Support is consistently great and the high level hasn't changed in the ten years I have been with them. Highly recommended”

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Posted 1 year ago

Ten years — that’s fantastic to hear, and we’re really grateful for your continued trust. We work hard to keep the service sharp, the pricing fair, and the support consistent, so it’s great to know that’s been your experience all the way through. Thanks for the recommendation!

Posted 1 month ago

“Easy, simple process to do everything.”

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Posted 1 year ago

That’s exactly what we aim for — no complications, just easy, straightforward hosting. Appreciate the feedback!

Posted 1 month ago

“Excellent service. Couldn't ask for more.”

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Posted 1 year ago

That’s what we love to hear — thanks! We’ll keep doing our best to stay exactly that way.

Posted 1 month ago

“PAC Web hosting have hosted my business website since I took over the business in 2009 and they have been brilliant throughout that time.”

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Posted 1 year ago

That’s a fantastic run — thanks so much for sticking with us since 2009! It really means a lot, and we’re glad to have been part of your business journey. We’ll keep doing our bit to stay brilliant.

Posted 1 month ago

“great service and very easy to follow x”

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Posted 1 year ago

Thanks! That’s exactly what we’re going for — great service with no head-scratching. Glad it’s all working well for you!

Posted 1 month ago

“A very short review, because there is not much to say... 1. everything always work 2. tickets are answered 3. the owner is a 'security conscious' person like me = GOOD 4. Price? It depends on how you value money - we all think differently, but in my view well worth the cost, whichever level you choose No, I have not been paid to say this, I have been with them for 5 or more years and I did already check them out much earlier, as the host I had was getting worse and worse! Thanks M”

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Posted 1 year ago

Really appreciate that — especially coming from someone who clearly does their homework. It’s great to hear everything’s working well and that our approach to security and support lines up with your own. Thanks for sticking with us all these years — and for taking the time to write this!

Posted 1 month ago

“I’ve been using PAC Web hosting for over a decade and I’m always happy with their service, support, help and friendly assistance. Thank you!”

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Posted 1 year ago

Over a decade — that means a lot! Thanks for the kind words and continued support. We’re always here to help, and we’re glad to have you with us.

Posted 1 month ago

“A great hosting company reliable quick support and the latest software no need to look elsewhere Pac Webhosting no 1 well done”

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Posted 1 year ago

“prompt and courteous service and well-serviced”

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Posted 1 year ago

“I have been with PAC Web Hosting for many years and have always had great service! Any technical issues are resolved very quickly and I rarely need to contact the team as everything just works as it should! I wouldn't go anywhere else!”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“I have used PAC web hosting for over 8 years and have found them to be reliable and helpful. Questions are answered promptly and online services are easy to find and use.”

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Posted 1 year ago

“Used their service for the last 15 years and they have always been very helpful and prompt with any issues we have ever encountered.”

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Posted 2 years ago

“PAC have provided me with domain and hosting services for around 20yrs and in that time I have had zero cause for complaint - something I can’t say for other suppliers I’ve used.”

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Posted 2 years ago

“To be honest, after 20 years in the business of digital I can honestly say PAC is the kind of web host that offers what you really need in a small business: common-sense offerings and consistent reliability, along with prompt and helpful support. Whenever I've had an issue or challenge the PAC team respond quickly, explain the problem in simple terms and apply the right solution - no excuses or fuss. Most importantly, the service is so reliable I can forget about it and focus on my business. That's a huge benefit. After seven years as a customer I'm as loyal to PAC as I can be.”

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Posted 2 years ago

Vince Love To be honest, after 20 years in the business of digital I can honestly say PAC is the kind of web host that offers what you really need in a small business: common-sense offerings and consistent reliability, along with prompt and helpful support. Whenever I've had an issue or challenge the PAC team respond quickly, explain the problem in simple terms and apply the right solution - no excuses or fuss. Most importantly, the service is so reliable I can forget about it and focus on my business. That's a huge benefit. After seven years as a customer I'm as loyal to PAC as I can be.

Posted 1 day ago

PAC Web Hosting is rated 4.9 based on 297 reviews