“Be aware they fit to your size. Often I have had to order half sizes, or bigger. The shoes are very high quality, as is the service. I went a size up, they came, didn’t fit. I went onto the WhatsApp group to inform them I wanted to send them back. Their response was immediate and comforting. All round great product and service, thank you.”
Thank you for your kind words, Jason. We are glad you appreciate the quality of our shoes as well as our services. It is always a pleasure to receive repeat customers like you. We hope that you had a better experience on your next purchase. Thank you for allowing us to serve you!
“Excellent customer service and shoe quality is brilliant. The shoes come with extra laces, a shoe horn and some polish/care kit. Definitely worth the price.”
Thank you so much for your 5 star rating of Oswin Hyde! We are delighted to hear that you were pleased with the customer service and the quality of our shoes. We hope you enjoy the additional laces, shoe horn and polish/care kit that come with your new purchase.
“Dexter Black - took a little while to break in, 8 days or so which compared to previous similar shoes of similar quality is longer than expected. Very stiff inside toe and lower heel even once broken in, the heel particularly takes 15 minutes or so to warm up and soften up every day however once there they are extremely comfy. I wear them for 10-12 hours 5-6 days a week and absolutely no complaints. The style and extra detail with the canvas taping on the outside of the middle shoe really sets them off too.”
“Shoes are of a great quality and well presented. Had a slight issue with sizing and the contacted me directly to resolve the issue which was really appreciated. Highly recommend”
“Boot was delivered with marks on top . Tried to clean and wont came off. Now mo good 4 me and im sure oswin hyde wont have them back as they look now. Disappointed. Regards”
“My mistake! Turns out the courier had delivered to a safe place but without leaving a delivery card. Thanks to Oswin Hyde for dealing with this so quickly - now a happy customer!”
“Ordered 2 pairs, tan brogues and dark brown boots. Fantastic quality and attention to detail second to none. Have already started recommending them so friends also now placing orders.”
