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Oswin Hyde Reviews

4.7 Rating 294 Reviews
92 %
of reviewers recommend Oswin Hyde
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Email:

hey@oswinhyde.com

Location:

Brand Sauce Ltd, Unit 7, 55 Hastings Road, Leicester,
Leicester
Leicestershire
LE5 0BT

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Shoe colour didn't look anything like the pictures.
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Posted 1 month ago
Thank you for your feedback regarding the shoe color. We aim to accurately depict our products through our images, and we regret that the color did not meet your expectations. Your insights are valuable to us, and we will work towards improving our visual representations. Please feel free to reach out if you'd like assistance with your order. Best wishes, Team Oswin Hyde
Posted 1 month ago
The brass collar on the umbrella had marks on it , clearly from the manufacturing process, I don't mean the type that rub off, also the umbrella said auto opening and closing, was going to send it back until I checked with customer service who had to check, and confirmed that was incorrect, auto opening only . So I decided it was more hassle than it was worth to return it and then wait until they received it back before they sent a replacement .
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Posted 4 months ago
Disappointing to say the least. I purchased some boots from Oswin Hyde’s website. Upon arrival, although each individual blemish was relatively minor…. The boots were covered in faults and damage. I have attached images. Approached their customer services on WhatsApp and although they made their apologies, I was merely told to return them and request an exchange. Now, I do not expect any form of good will as it has not personally inconvenienced me…. However it is somewhat insulting that they would send out a substandard pair of boots and not be ashamed as a company that this has happened, without looking to rebuild their name rather than just chalking it up to bad luck on this occasion. These boots should have never made it to me in that condition in the first place. And the customer service, in my opinion could do with a little more desire to rebuild the company’s image. Honestly…. Would I buy something from here again…? Highly unlikely because I can’t be confident an item received would be ready to wear should I need it for an up and coming event. Update….. replacement pair have a reasonable size blemish on the toes which shows up really well! Sending them back and washing my hands of this company
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Posted 1 year ago
Hi . What I would like is to be notified that I am getting my money refunded since I posted the boots back to you on the same day that I received them. Regards Barry
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Posted 1 year ago
Not what I expected. Quality not good
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Posted 1 year ago
Shoes starting to come apart after only a few wears
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Posted 1 year ago
Oswin Hyde is rated 4.7 based on 294 reviews