Dear Alison,
I was sorry to see your negative review, we did respond via email, these can sometimes be marked as spam or junk. We will respond further with another email.
Best wishes
Andrew
“Very prompt delivery, although unfortunately item damaged on arrival. Is To Me extremely helpful in resolving the issue and arranging replacement from supplier. Terrific customer service and definitely recommended, thankyou!”
“lovely products, received in the promised time frame. Great and prompt communication with the Istome Team when enquiring about the purchase. Would buy again! totally recommended.”
“Great shopping experience- fast delivery- well packaged - and good customer service- will continue to shop with you with confidence - very happy thank you”
“Was delighted with both my items. Ordering and payment was straightforward and deliver service excellent
Would definitely shop again with the company”
Hi Rebecca
I am so sorry to read this, unfortunately we've not received your email, it must be an error by gmail.
Our customer service team will contact you to resolve this for you.
Katie
