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Orange Badge Mobility Solutions Reviews

4.7 Rating 212 Reviews

92 %

of reviewers recommend Orange Badge Mobility Solutions

Company Reviews

4.7

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Orange Badge Mobility Solutions:

We know a thing or two about mobility. That’s because we’ve been retailing all types of mobility equipment from scooters to bathrooms for over 20 years. Those years of experience and expertise mean that today we’re proud to bring you the biggest range of mobility equipment in the South East, along with an unbeatable service that’s second to none.

However you place your order with Orange Badge, we take pride in the personal attention we give in understanding and meeting your needs, and always aim to exceed your expectations.

Visit Website

Phone:

03442 16 16 16

Email:

info@orangebadge.co.uk

Location:

Orange Badge Mobility Services,Rise FarmCockshut RoadLewesEast SussexBN7 3PR
Lewes
BN7 3PR

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Orange Badge Mobility Solutions 5 star review on 20th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My father needed a stairlift urgently and from the initial contact all the way through the process the staff were so caring and helpful. They were able to fit a stairlift very quickly and the engineer Mark was so lovely and patient with my elderly father and gave him the confidence he needed to use the stairlift. We are extremely grateful as a family for the help and attention we were given. I have no hesitation in recommending this company.”

“From the moment I made the first telephone enquiry to the moment we paid the final account we were impressed by the professionalism of Orange Badge Mobility Solutions. All the staff were so helpful. We needed two chairlifts, both on stairs with bends. No problem Ben told us. He measured up on a Wednesday and they were fitted the following Tuesday! The fitter was amazing, worked all day and completed the installation in one day. No mess at all, didn’t even have to hoover up, a bonus for me! Both chairlifts work well, easy to use, my husband, a bit nervous at first , after 24 hours became a very proficient operator! I cannot recommend this Company enough for their professionalism in every way. No hard selling, which is a bonus these days. We have now ordered a third chairlift, this is in order to access a basement, even more challenging because of the situation and size, this will take longer to come because it is bespoke, but I have every confidence it will be as satisfactory as the other two. If you need any sort of chairlift I suggest you speak with Orange Badge Mobility Solutions, I hope, like me, you will be impressed….and I should add, I’m not always an easy lady to please! Keep up the good work OBMS, this couple are delighted to have met you, and will be recommending you to others.”

“We have recently had Orange Badge install a safe shower room in the upstairs bathroom and install a chairlift. We have been impressed by the quality of their work and communications at every level have been excellent. Various consultants (including technical ones) visited several times before the works started and then at the end. We would like to mention in particular, Rick, the person who installed most of the bathroom, as being very skilled and working at pace during the four weeks he was here. He also had excellent people skills. We have been given a two year guarantee of the works should anything go wrong.”

“Orange Badge updated our bathroom to provide safe and easy access to the shower. From start to finish all contact was friendly, professional and considerate of my husbands health needs. The quality of all materials and fittings is the best we have seen. The completed work was checked and signed off and all the rubbish was removed and the driveway swept to leave the property clean and tidy. Very impressed.”

“An excellent product, perfect for the lift for what I want to lead. The team who installed the lift, were professional and so helpful and always worked to the highest standards. It was a pleasure to meet the team and we, my husband and I, were so impressed with the service and after service provided. We would certainly recommend this firm to anyone wanting to install a domestic lift..... Thank you Orange Badge Team.”

“I had a customer who sadly had lost his mobility in a car accident. I told him about Orange badge. His life was so transformed, his new wheel chair allows him to be lifted, so he can reach into kitchen wall cabinets and cook which he loves. Orange badge changed his life.”

“We recently had a stairlift fitted for my elderly father. Fantastic service from start to finish, the fitters were friendly, tidy and knowledgeable.”

“Excellent customer service - the Orange Badge team were very polite and helpful to us both over the phone and in person. My grandma had a problem with her scooter and they were able to get it repaired quickly and efficiently with an on site engineers visit. We will use this company again and would recommend them!”

“Purchased a stairlift. Great communication all the way through the process. Fantastic service.”

“Really amazing company from the initial call from Ben and the visit from Paul to the stairlift installation from Ian, everyone has been great. The whole process went smoothly and all were professional, friendly, considerate and without the awful hard sell of other companies. Will use them again for a new shower and would recommend them to anyone”

“Very helpful and professional from start to finish. Great product. Very pleased with the performance of our outside stairlift. Thank you.”

“Very helpful and professional from start to finish. Great product. Very pleased with the performance of our outside stairlift. Thank you.”

“Very efficient and helpful with advice and fitting stair lift !!!”

“I would definitely use this company again and recommend to others. There After Sales Service was excellent. Always prompt and efficient.”

“Very efficient and speedy delivery. Leon and Rob were excellent in fitting and made sure that all elements of the lift were explained and understood. Would continue to use Orange mobility for future needs”

“The installation of my stairlift was very professional and efficient. All explanations were easy to understand. I'm very happy with the stairlift.”

“Orange Badge are a great company to deal with can’t praise them enough, from the home visit by Ben to the installation later by Ian they are a totally professional and well organised. Just one phone call and Ben came and told us exactly what we needed for our situation and gave us options to customise/upgrade our stairlift package. A few weeks later the installation took place by Ian who was very cheerful and knew the system inside out, talked us through the process and fitted it flawlessly, very neat, no mess, turned up on time I highly recommend Orange Badge.”

“Excellent service from original enquiry to the instalation of stair lift.”

“Can't rate Orange Badge highly enough, from the home visit by Ben to the installation 4 days later by Ian they are a totally professional well organised company. Just one phone call and Ben came the next day, told us exactly what we needed for our situation and gave us options to customise/upgrade our package . 4 days later installation took place by Ian who was very cheerful and knew the system inside out, talked us through the process and fitted it flawlessly, very neat, very tidy. I highly recommend Orange Badge.”

“Impressed with the ease of ordering. Dealt with Ben and Simon both helpful, knowledgable and polite. Scooter delivered very quickly by Paul who gets a 12/10. He answered all my questions was exceptionally polite, courteous and accurate in his detailed demonstration. I will definitely recommend Orange Badge Mobility. Thank you”

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Orange Badge Mobility Solutions is rated 4.7 based on 212 reviews