“DREADFUL AFTER SALES SERVICE I ordered a duplicate car key remote which
was supplied and programmed very efficiently and works well, However
the technician said he had the wrong key blank so he was unable to cut
the emergency door key but one would be sent by post in a few days.
Despite several Emails to the company requesting an update on this situation
I have still not received either a key or report on progress well over a month later !
(Order was placed on 18th May its now 27th June)
As I paid £375 for the fob this is not acceptable , BEWARE”
“They are very , very expensive . I was there with a problem , I left the car there for 1 week and I left with the same problem but it cost me 1k , and they said to spend another 2k to fix it . I went to another service and they fix it for 250 . In conclusion they are very very expensive”
“What can I say. Theses guys sent a member of there team to me today and I have to say what a great guy he was , no fuss he sorted the job and was a brilliant, to be honest I called OGS at 8:30am. They traveled over an hour and arrived a few hrs later. .... where can you call someone that turns up ,drives to you !!work on your driveway and get the job done. Worth every penny. Top job keep up the good work. You saved me main stealer money and stoped my mrs moaning at me 😄😄”
“Could not expect more. After contacting them in the morning to have broken glow plugs removed, they procured the new parts, sent a technician over 45 miles, who very skill fully removed all the broken glow plugs and replaced all with new. All by 3.0 in the afternoon. Thank you muchly”
“BE AWARE of their services... They overcharge you and not professional staff... I highly NOT RECOMMENDED them. They charge £240 just for checking what's wrong with the car holding it for 3 days and still they are not sure of the issue. I had to take my car back to a professional mechanic to fix it.”
“After speaking with several garages in NW London one Friday afternoon, none would take delivery from the RAC relay of my broken down ML, an ECU issue and a big car.
When I spoke with George and Alex at OGS the difference in customer service and knowledge was almost too good to be true.
I'm pleased to report is was 100% true, they were good to their word and very fairly priced and some of the nicest people I've ever meet in the car repair business.
Their professionalism and integrity might explain why they're such a busy little workshop, I guarantee you won't be disappointed in the quality of work, their knowledge is off the scale and the price is excellent.”
“Bmw 2 series Grand Tourer
We had our car checked and fixed by OGS mechanics. Very pleased and satisfied with work they done. They fix the job that bmw main dealer messed up . Thanks To George and rest of OGS mechanics”
“Having a small fleet of vans is essential to keep them running without problems every day.
OGS Mechanics understood exactly the situation of applying a very fast and efficient way to deal with all the issues.
From the office staff to the technicians, thank you all for your help.”