Nova Insurance Reviews

Name: Nova Insurance
Address: 3 Redwing Court Business Centre Ashton Road Romford Essex, Essex
Rating: 3.81

3.8 Rating 166 Reviews

81 %

of reviewers recommend Nova Insurance

3.8

Based on 166 reviews


Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

About Nova Insurance:

Full range of personal and commercial insurances available from leading insurers

Visit Website

Phone:

0800 083 1566

Email:

info@nova-insurance.com

Location:

3 Redwing Court Business Centre Ashton Road Romford Essex
Essex
RM3 8QQ

Anonymous

Anonymous // 01/01/2019

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“I am happy at the moment with this product so I will share with another person's or friend's”

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“It was really easy to make insurance my car with NOVA INSURANCE I made it on line I had to call costumer service center when I called they made me some more discount I would like to say thank you and I will Recomend NOVA INSURANCE to my friends. Kind regards Okkes Torbas”

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“very good”

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“Great service”

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“Very Good, Been Using for Years”

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“Bought through comparison site. Not the cheapest but included legal assistance which cheaper quote didn't. By chance I read the schedule they sent me and saw legal wasn't included so I contacted them and pointed out I expected it would be. Polite reply from them saying unfortunately legal is not included in the item I purchased. I helpfully sent them a copy of the comparison site results page and repeated I would like to receive what I relied on to make the purchase, That was 5 days ago and apparently they are still looking into it. So, in my opinion they sell under false pretences, don't admit any fault and have a very loose view of what constitutes customer service. Based on my experience to date I would not be confident in ever having a claim settled satisfactorily,”

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“Good customer service”

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“Hopefully great service from nova Unfortunately can't login to my account”

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“great job 100%”

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“excelent sevice would highly recomend this company to other drivers as it was the easiest company to to buisineswith thankyou for your help and assistance”

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“Good”

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“very good communication and help when i rang to ask questions”

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“I can only comment on my online purchase and not any other single or multiple aspects of this organisation at all. I completed an online purchase based on their offer. The offered price was the best value for a combination of overall price,for the cover amounts,and the zero excesses for both compulsory and voluntarily for buildings and building contents.”

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“Your quick attention is appreciated. Getting private vans insured is usually problemous but not through you. I intend to give your service a try for other insurances in time. Thank you.”

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“I bought a insurance online and paid and they phoned me for more money”

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“Still trying to get our cover sorted as we were told after the policy had started that we were required to provide extra detail on ourselves - which we have tried contacting your customer service team to discuss by phone on numerous occassions & are still waiting for anyone to answer. We have also emailed your customer services requesting someone call us to discuss your request - we were sent stuff out in the poost which we again need to discuss with you. Being a newly formed businmess which has been trading since 1 February we are not in the position to be sitting around all day kept on hold in the hope someone will answer our phone call !!”

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“Great immediate service, cheaper than other insurance companies I received quotes from!”

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“Hi i found nova insurance quick easy fast and reliable online just waiting on my insurance papers to come through the post”

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“Excellent”

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“on the phone your team was extremely helpful and very professional, however after taking out the policy I had to complete something on line which is not a problem until you have to register your driving licence on line - I think it is a good idea so that you know exactly if or what convictions drivers have - but if you are not very computer literate then I think you would have some problems so I feel there should be an option for that part of your computer sign up. Over all I am very pleased and very happy with my policy and with all that helped in the process.”

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Nova Insurance is rated 3.8 based on 166 reviews