Nova Insurance Reviews

3.81 Rating 139 Reviews
72% of reviewers recommend Nova Insurance

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Customer Service

How can I contact Nova Insurance?

About Nova Insurance: Full range of personal and commercial insurances available from leading insurers

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Phone:
0800 083 1566

Email:
info@nova-insurance.com

Location:
3 Redwing Court Business CentreAshton RoadRomford

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"Joe was very helpful, thanks"
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"please confirm which item I have purchased. I have not authorised any payment for Nova"
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"John who contacted me from Nova was very knowledeable, not pushy and got me a very good deal."
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"Best price on the market. Great customer service and easy to set up"
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"I would say they have to be one of the worst insurance company I have ever come across. They need to train their staff. Asked for documents by email that they never mentioned over the phone before taking my deposit. I cancled with in 24 hours . I only got told theirs 60 pound cancellation fee. Now they are saying 165 they are rip offs . STAY WELL CLEAR OF THIS COMPANY ."
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"Hi i dont believe i purchased anything from yourself i requested a quote to which your customer service advisors where prompt and efficient unfortunately the quote was not suitable so i did not pursue Regards GULAM PATEL"
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"Excellent service"
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"i bought landlord insurance from this company in march"18 and cancelled in july"18 as i sold the rented property...i am still waiting for my refund after more than 2 months,when i call them they just fob me off with some lame excuse... use this company at your peril as you will find why they are quite cheap!!! STILL NO REFUND"
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"ok"
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"I must admit I have never used Nova Insurance before but are very pleased with the service. We have 3 policies and will look forward to bringing them to Nova next year when they expire."
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"Terrible company"
3 Helpful Report
"Chose nova insurance for my insurance as they had the lowest price however after purchasing there insurance. They raised the price by over £190 despite the fact none of my details had changed. My insurance wouldn't be valid until I paid the extra. Obviously not being happy with this I asked for my money back but was told I had to pay over £90 to cancel! Through no fault of my own I'm out of pocket so that's the reason for the negative review."
3 Helpful Report
"quick,accurate"
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"excellent service from john forbes he is on the ball"
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"The service was good and efficient"
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"Very sharp and informative and helpful and it saved me a lot of money. I will use them again for other business Insurances in the future."
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"Helpful staff polite"
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"By giving me the right information and a good price"
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"Very good"
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"quick and easy and very helpful,extra bonus with the no claims bonus"
1 Helpful Report
Nova Insurance is rated 3.81 based on 139 reviews

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Alice, Customer Support