Bought through comparison site. Not the cheapest but included legal assistance which cheaper quote didn't. By chance I read the schedule they sent me and saw legal wasn't included so I contacted them and pointed out I expected it would be. Polite reply from them saying unfortunately legal is not included in the item I purchased. I helpfully sent them a copy of the comparison site results page and repeated I would like to receive what I relied on to make the purchase, That was 5 days ago and apparently they are still looking into it. So, in my opinion they sell under false pretences, don't admit any fault and have a very loose view of what constitutes customer service. Based on my experience to date I would not be confident in ever having a claim settled satisfactorily,