Nibble & Gnaw Reviews

Name: Nibble & Gnaw
Rating: 4.78

4.8 Rating 900 Reviews

95 %

of reviewers recommend Nibble & Gnaw

4.8

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Nibble & Gnaw:

Everyone involved in Nibble & Gnaw is a pet owner. And we all want the same thing: our pets to be happy and healthy. That’s our mission. It's the reason we founded the business.

We all know that diet is the most important thing for keeping small animals happy and healthy, and that forage should make up about 90% of their diet.

One day, whilst complaining about the poor quality of hay being sold, one of our friends said: "You know the hay I take into the Middle East for their thorough-breds? What about bringing that in to the UK for rabbits and guinea pigs?"

And that's how Nibble & Gnaw got started!

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Nibble & Gnaw 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good reliable hay that my bun's love. Customer service is also super helpful.”

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Posted 3 years ago

“Always good although postman strike not a help with delivery Have hungry rabbits”

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Posted 3 years ago

Hi Alan, thank you for your honesty. It's been difficult for us all but hopefully we can have normal service return soon.

Posted 3 years ago

“Top product, for fussy guinea pigs. Much less wastage than some pet shop brands & a better quality too.”

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Posted 3 years ago

Happy creatures mean a satisfied N&G office, thanks for the review!

Posted 3 years ago

“I am regularly buying hay from Nibble & Gnaw as my rabbit loves it. She's not the fussiest eater but I have noticed she is eating a lot more hay when giving Nibble & Gnaw than any of the different types of hay from our local pet shop. So, I am sticking in with N&G even though it costs significantly more compared to the local ones.”

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Posted 3 years ago

“Excellent service and delivery schedule. Quick and efficient. Always happy to help on a one to one basis. Keep up the great work!!”

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Posted 3 years ago

Thanks Martin, it's easy to help customers when we have such good ones! Thanks for sticking around

Posted 3 years ago

“We've been buying the hay for our bunnies from Nibble & Gnaw for about a year now and I can't recommend them enough. You (and more importantly the rabbits) can tell the difference - this is fresh, high-quality hay. Also ordered some marigold and cornflowers which went down a treat. I doubt I'll be buying hay from anywhere else anymore. Delivery is super quick and the subscription makes everything a lot easier”

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Posted 3 years ago

So happy to hear it Julia! We love having you as part of the family, long may it continue :)

Posted 3 years ago

“Our pet bunny loves the hay from Nibble & Gnaw. It's so sweet smelling and delicious that he just can't get enough. Your pet won't regret your purchase.”

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Posted 3 years ago

“Wouldn’t dare buy any other hay, my girls (guinea pigs) love it. Fresh smelling, packed in a sturdy box for storage too. Always a speedy delivery”

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Posted 3 years ago

“My rabbits absolutely love the premium cut hay. The hay always comes excellently packaged in recyclable materials - keeping the product fresh, with an all important low carbon footprint”

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Posted 3 years ago

“Fast delivery. Brilliant products. Dust free bay and my chinchilla loves it!”

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Posted 3 years ago

“In Sept this year, my two grandchildren lost their two Guinea pigs Jaffa and Sophie (both 5yrs old ) both of who loved their Nibble and Gnaw 2nd cut hay. The kiddies now have Turbo, Pandora and Orla three baby Guinea pigs, who are now, also loving their Nibble and Gnaw 2nd cut hay, so much so, I (nanny, Guinea pigs carer) now have to order the 8kg box. This is a 100% quality product.”

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Posted 3 years ago

“My big boy Blue will only eat Nibble and Gnaw’s First Cut Timothy Hay. There is no point in buying any other brand. I would recommend for all bunnies x”

Nibble & Gnaw 5 star review on 27th November 2022

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Posted 3 years ago

“The rabbits are both very fussy when it comes to hay. They love alfalfa but obviously they can’t have it all the time. So I bought a starter box to see which other hay they might like and they love the 2nd cut so I just keep buying that one.”

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Posted 3 years ago

“What an amazing company! Our two Guinea pigs absolutely love the 2nd cut hay, if I’ve run out they turn their nose up at anything else! Nibble and Gnaw have always delivered promptly from the time I’ve ordered, usually 2/3 days, I wouldn’t go anywhere else now or the piggies would be very cross! Thank you so much for a fabulous service”

Nibble & Gnaw 5 star review on 23rd November 2022

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Posted 3 years ago

“The straw is such good value and good quality my rabbit loves it. The site is so east to use and tge fact you get points meaning money off is great”

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Posted 3 years ago

“Our little fellow absolutely loved the Timothy hay, both the 1st and 2nd cut. Very sweet smelling and top quality. Excellent”

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Posted 3 years ago

“Lovely, good quality hay. My 10 year old bunny Peter loves it!”

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Posted 3 years ago

“My boys love the hay”

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Posted 3 years ago

“Lovely hay my guinea pigs adore it. It's the only hay I have ever bought where they will abandon their morning vegetables in favour of a new supply of hay.”

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Posted 3 years ago

“Very friendly and helpful-hay is premium quality,my guinea pigs love it.”

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Posted 3 years ago

Nibble & Gnaw is rated 4.8 based on 900 reviews