Nibble & Gnaw Reviews

Name: Nibble & Gnaw
Rating: 4.78

4.8 Rating 896 Reviews

95 %

of reviewers recommend Nibble & Gnaw

4.8

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Nibble & Gnaw:

Everyone involved in Nibble & Gnaw is a pet owner. And we all want the same thing: our pets to be happy and healthy. That’s our mission. It's the reason we founded the business.

We all know that diet is the most important thing for keeping small animals happy and healthy, and that forage should make up about 90% of their diet.

One day, whilst complaining about the poor quality of hay being sold, one of our friends said: "You know the hay I take into the Middle East for their thorough-breds? What about bringing that in to the UK for rabbits and guinea pigs?"

And that's how Nibble & Gnaw got started!

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Nibble & Gnaw 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find that the hay I bought is so short and broken, hard to put it out from the plastic bag, so I cut the bag and found the hay still broken”

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Posted 1 week ago

“Great quality hay”

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Posted 4 weeks ago

“Marble loves his hay that I order from yourself he even sits in his hay basket to eat this is a picture of Marble resting after eating”

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Posted 2 months ago

“lovely fresh hay piggies loved it will be ordering more”

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Posted 2 months ago

“Great service and products. Plus my guinea pig is happy.”

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Posted 3 months ago

“Lovely products our rabbit loves the Timothy second and first cut hay”

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Posted 5 months ago

“The site was easy to follow The hay came on time. But unfortunately Oreo doesn’t like it otherwise the hay is fine .”

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Posted 5 months ago

“I have received my little try me box ,Yes i can agree my bunnies are enjoying the freshness of the hay and there long strands ,They are only nibbling on it now and again but for fussy eaters there are getting some hay and hopefully thus will encourage them to eat more in the future .”

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Posted 5 months ago

“Good quality, prompt delivery”

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Posted 5 months ago

“Superior products. The hay smells and looks so good! Guinea pig loves it. The herbs are fab too to sprinkle over”

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Posted 5 months ago

“Good service and the delivery time is really good”

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Posted 6 months ago

“Arrived very quickly. My chins seem to love it. Would definitely buy again”

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Posted 6 months ago

“Amazing quality and great value. It smells amazing and my guinea pigs absolutely love it. No dust and super fresh. Would 100% recommend 👌”

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Posted 6 months ago

“Marble loves his hay here is a photo of him enjoying his hay”

Nibble & Gnaw 5 star review on 16th June 2025

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Posted 6 months ago

“Amazing fresh hay. Thank you!”

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Posted 7 months ago

“I ordered 4.4Kg Timothy hay for my rabbits and they absolutely loved them from the first second. It’s nice and green and no dust so far. Really satisfied with my order. Thank You!!”

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Posted 9 months ago

“Received Order but received wrong items. No easy way to contact customer service and don't get the item details visible when you place order. Really expensive hay. Expected a bit more to be honest. Disappointed.”

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Posted 10 months ago

“Customer service was poor they had technical issues which made my order late. There was no apology or effort to retain customer satisfaction for future orders. I had to contact them and was only made aware there was an issue when my order was late. A business like this needs better customer service to retain customers.”

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Posted 10 months ago

“Excellent quality hay, very fresh, smells great with lovely long strands. Packed well, I like you don't have a big box of hay so that you can put one bag away for later use & it keeps perfectly fresh.”

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Posted 10 months ago

“Nibble & Gnaws Timothy Hay first & second cut sprinkled with Five herb mix is the favorite of all my Guinea Pigs. Recently Rosie needed dental surgery but it didn't stop her from claiming the Hay Throne straight after! The hay is always super fresh and dust free. Even the vet commented on the quality and freshness!”

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Posted 10 months ago

Nibble & Gnaw is rated 4.8 based on 896 reviews