Nibble & Gnaw Reviews

Name: Nibble & Gnaw
Rating: 4.78

4.8 Rating 896 Reviews

95 %

of reviewers recommend Nibble & Gnaw

4.8

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Nibble & Gnaw:

Everyone involved in Nibble & Gnaw is a pet owner. And we all want the same thing: our pets to be happy and healthy. That’s our mission. It's the reason we founded the business.

We all know that diet is the most important thing for keeping small animals happy and healthy, and that forage should make up about 90% of their diet.

One day, whilst complaining about the poor quality of hay being sold, one of our friends said: "You know the hay I take into the Middle East for their thorough-breds? What about bringing that in to the UK for rabbits and guinea pigs?"

And that's how Nibble & Gnaw got started!

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Nibble & Gnaw 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the very best hay and herbs I’ve ever come across. I’ve a picky bunny who will only eat Nibble & Gnaw’s. Wonderful service too. Highly recommend.”

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Posted 2 years ago

“Piggies love it”

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Posted 2 years ago

“No he recibido ninguna respuesta al correo que envié, aún no puedo hacer seguimiento de mi pedido con número 17886, me enviasteis un correo con la confirmación y otro correo en el que se informaba que ya habíais mandado el pedido. Pero al meterme en mi cuenta de vuestra página web solo me sale la confirmación del pedido, no hay ninguna opción para hacer seguimiento de este. Ruego por favor una respuesta ya que hice el pedido hace varias semanas y todavía no sé nada de él.”

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Posted 2 years ago

Hello Teresa, I believe we have sent you and email regarding this issue. Please note, order 17886 in our system is connected to another customer with another account, so there seems to be some confusion here. We will sort this issue out for you as soon as we can, thank you for your patience.

Posted 2 years ago

“Very good 👍”

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Posted 2 years ago

“Absolutely brilliant day out. All chocolates have now been eaten. The whole family enjoyed them. Please do a kids course so we can do another course :)”

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Posted 2 years ago

“Best hay I ever used. Lasts forever and my fussy chinchillas love it!”

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Posted 2 years ago

“Your 2nd cut timothy hay was good at the start when i first started getting from you my rabbit loved it but now ive noticed its went downwards since i recently have got several bags of hay from you with thorny bits in it & pieces that have hurt my rabbits tongue & put him off hay for hours afterwards i read that these pieces are meant to be removed so therefore im disappointed with your quality of hay at the moment”

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Posted 2 years ago

Hi there Aaron, we appreciate your feedback and letting us know. Regarding your recent purchases, would you be interested in us sending you another box of 2nd cut free of charge? Please let me know and we'll work something out for you

Posted 2 years ago

“Great quality hay. The stalks are really long and must be very tasty as my guinea pigs visibly adore this hay and eat 95% of it and play with the rest. Almost no waste compared with other hay which they leave 50% of behind. They behave in a happy way, foraging and jumping around. No dust, happy pets, happy customer. Highly recommended.”

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Posted 2 years ago

“Lucca loves the first cut hay, he sometimes jumps in the box with excitement waiting for his hay.”

Nibble & Gnaw 5 star review on 9th February 2023

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Posted 2 years ago

“Always great quality and very fast delivery. My Guinea pigs and chinchilla love the 1st and 2nd cut :)”

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Posted 2 years ago

“The pig love it, will be ordering more”

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Posted 2 years ago

“Fast delivery and well packaged , very happy with my purchase, many thanks”

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Posted 2 years ago

“I’ve just recently discovered Nibble and Gnaw, searching for hay that my rabbit would eat. I ordered the “try me” box which had both the 1st and 2nd cut hay and my rabbit loved it! I’ve now ordered the 2nd cut hay and will be a regular customer from now on I’m sure. Nibble and Gnaw provide a great service, easy to order and quick delivery.”

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Posted 2 years ago

“Rabbits loved both cuts, nothing was wasted.”

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Posted 2 years ago

“Brilliant hay. Our bunnies love it and it's compact so good value and always quick delivery. Brilliant”

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Posted 2 years ago

“Second time I’ve bought from them won’t be the last - products great quality and came really fast . Recommend 100%”

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Posted 2 years ago

“Our rabbit loves the hay, he munches all day!!”

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Posted 2 years ago

“I tried the taster box of 1st and 2nd cut hay. My 2 guinea pigs went crazy for the 1st cut hay and ate it like there is no tomorrow. After starting with the tufty bits they enjoyed the crunchy bits next. It was great to see them foraging and crunching and playing in the hay. It was much more entertaining for them than just simple food. The 2nd cut they also happily ate, but it seemed less enjoyable to them, so I'll be sticking with 1st cut for piggie enrichment purposes.”

Nibble & Gnaw 5 star review on 3rd February 2023

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Posted 2 years ago

“Have used Nibble and Gnaw hay for years and hands down the best hay. My buns love it. And always fantastic customer service”

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Posted 2 years ago

“Fanatic product and service.”

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Posted 2 years ago

Nibble & Gnaw is rated 4.8 based on 896 reviews