Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still amazed how fast I got my reglazed frame back. Lenses are very good quality and service is great. I definitely will come back and will reglaze my frames. Do recommend the company.”

Helpful Report

Posted 6 years ago

“The price that my optician wanted to replace my lenses was extortionate, and the chances are I'll need new lenses in 2 years or so. I found Newlenses and they certainly lived up to their expectations, promises and quality. I'm very pleased with the service I received, and the quality of the finished product.”

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Posted 6 years ago

“Excellent quality lenses and frames and very good value. Very prompt and friendly service. I would like to see the website modified to allow access to all options and prices before entering the ordering process.”

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Posted 6 years ago

“My 4th pair of glasses from Newlenses. Very satisfied with the service. Great attention to detail and less than half of high street prices!!”

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Posted 6 years ago

“Very pleased with service. Will visit again when needed.”

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Posted 6 years ago

“I'm very happy with the glasses and the costumer service is great! The prescription from my local optician turned out to be wrong for my eyes but Newlenses kindly replaced the glasses with a new precription free of charge. Really nice!”

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Posted 6 years ago

“Very pleased with my new glasses.Excellent service at a very good price.”

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Posted 6 years ago

“Brilliant service - Brilliant glasses! Will definitely be back!”

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Posted 6 years ago

“I changed my ray ban sunglasses into spectacles and they came back perfect. They understood my prescription and the process of sending it off was clear and easy.”

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Posted 6 years ago

“Very happy with the service!”

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Posted 6 years ago

“Easy to use Newlenses website. Prices are among the best in UK. Quality is excellent. The wish of the customer is respected, in contrast to Glasses Direct.”

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Posted 6 years ago

“After having submitted glasses which I had hoped could have new lenses in, I was told it wasn't possible in that particular frame. The frames arrived back within two days, and the refund was made immediately. The team then went on to advise of a frame that might be suitable which they located with another supplier, and then sorted out the dark framed cycling glasses I wanted. The service was so helpful, quick and conscientious, I don't think I would shop around. I will always use this company from now on. They are a joy to work with and incredibly helpful.”

Helpful Report

Posted 6 years ago

“I had an operation on one eye and ended up with double vision. The opthalmologist recommended prism lenses to rectify this condition. Specsavers wanted over £260 for rimless glasses with prisms but online opticians are not allowed to supply prisms. Newlenses are able to and I received very quickly a pair for only £143 and they are excellent. I would not hesitate in recommending Newlenses to anyone requiring requiring new spectacles. They are currently reglazing a favourite pair of tank commander's sunglasses for me.”

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Posted 6 years ago

“I couldn't be happier with my new lenses and the swift turnaround, within a week and at a fraction of the price quoted by my optician. I will definitley use Newlenses again and have recommended them to my husband.”

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Posted 6 years ago

“Great specs great price x”

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Posted 6 years ago

“Awesome service will definitely use again”

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Posted 6 years ago

“Very fast, easy and good quality service for a good price.”

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Posted 6 years ago

“Had expensive glasses which were put in a draw ,because i I couldn’t find any one to replace the lenses. After a search online decided to risk sending them to Newlenses . I’m glad I did as the new lenses are brilliant. Very pleased .”

Helpful Report

Posted 6 years ago

“" I can see clearly now " To be honest, I was looking for another internet based spectacle company that I had used before when I came across Newlenses.co.uk. Their site was very easy to use and the glasses on offer looked really good and pretty inexpensive so I thought I would give them a go. My own glasses had broken and I was just looking for a quick fix until I bought a new pair. Newlenses.co.uk were offering 2 pair for only £19. There was a good selection of glasses on offer. Nothing too fancy but they looked very good all the same. I decided on a smart black framed pair and proceeded to enter my information. The ordering process was really easy and after entering my prescription details, I had bought my new glasses. I was absolutely delighted a few days later when my glasses arrived. They both came in their own sturdy case with a cleaning cloth and when I tried a pair on, They were a great fit. A big thank you to Newlenses.co.uk for a really good experience. Great website, Great service and a GREAT product! I will now be using Newlenses.co.uk to order my " proper" glasses and I intend to spend a lot more than £19 this time :) Newlenses.co.uk has a new customer in me and if you are looking for a pair of glasses, you really should check them out, You will not be disappointed. Five Stars to Newlenses.co.uk *****”

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Posted 6 years ago

“Excellent. I was updated on progress via email. I can't fault the service I received, would definitely use them again”

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Posted 6 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews