“Always use this facility and on this occasion I'd ended up in hospital, so we were 3 days late in returning. Fully expecting charges for the additional days, I was told No sire they are free due to the reason you have gave us.
Brilliant customer service...”
“No looking for a parking space, no looking for a bus stop - just turn up leave your car and the bus is there ready to take you to the airport. When you return from holiday the bus arrives quickly, the driver loads your cases and returns to direct to your car. Excellent.”