TUM TUM Reviews

Name: TUM TUM
Rating: 4.83

4.8 Rating 1,544 Reviews

96 %

of reviewers recommend TUM TUM

4.8

Based on 1,544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

"Emma Stanley"

"Sam Sullivan"

"Lidia Fernandez"

TUM TUM 5 star review on 13th February 2024

Laura Norton-Hand

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First experience of Tum Tum being the cups, I'm impressed so far. Everything is holding up to the test of my daughter's love for throwing things out of the highchair on. To the kitchen tiles!”

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Posted 2 minutes ago

“The cup itself is very baby-friendly. It does spill a bit though, so not totally spill-proof.”

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Posted 1 day ago

“Never received product and no answer to were my product is.”

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Posted 5 days ago

“High quality products, very pleased with purchase so easy to use and wash after use, makes day-to-day feeding easier for the little one!”

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Posted 1 week ago

“Leaks even when closed”

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Posted 1 week ago

“Love Love Love 🥰”

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Posted 1 week ago

“My parcel disappeared shortly after delivery and TumTum were quick to reply and sort the issue out.”

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Posted 1 week ago

“Great customer service and the only bottle my little boy has enjoyed using”

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Posted 1 week ago

“Wonderful 😊👍”

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Posted 2 weeks ago

“Great product, I would highly recommend them”

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Posted 2 weeks ago

“Item did not arrive.”

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Posted 2 weeks ago

“As I said above do not buy.. expensive cups that leak terribly. Water fills the straw which then spurts water everywhere when the lid is opened. Terrible customer service suggesting this is due to temperature changes of the water??? Tap water dies not get hot or cold immediately after filling the cup! I was then told only unused items could be returned for a refund. I bought a set of 3 and tried each one so I couldn’t return them.. this is not acceptable and countless reviews saying the same problem . Surely any reputable company would listen to feedback and resolve this. Iam quite frankly disgusted and disappointed. As a nursery manager I will make sure parents do not buy from TumTums..”

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Posted 3 weeks ago

“My daughter loves them”

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Posted 3 weeks ago

“Excellent product wouldn’t use anything else now!”

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Posted 3 weeks ago

“Great, products, reasonable price and fast delivery.”

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Posted 3 weeks ago

“Great service! I was missing one item which happens occasionally anywhere but it was sorted and sent out swiftly! Cups are the best you can buy and great for little ones”

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Posted 4 weeks ago

“Disappointed in one of my purchases, especially for th price.”

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Posted 1 month ago

“Quick delivery, great customer service”

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Posted 1 month ago

“My little one loves the run run cups. The weighted straws make is so easy for him to drink from and it's the only way he'll have expressed milk. It's great that you can buy replacement parts instead of having to buy a whole new cup!”

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Posted 1 month ago

“Great products, excellent ideas which are super beneficial to any parent!”

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Posted 1 month ago

TUM TUM is rated 4.8 based on 1,544 reviews