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TUM TUM Reviews

4.8 Rating 1,599 Reviews
96 %
of reviewers recommend TUM TUM
4.8
Based on 1,599 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read TUM TUM Reviews
Love Love Love 🄰
Helpful Report
Posted 3 months ago
My parcel disappeared shortly after delivery and TumTum were quick to reply and sort the issue out.
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Posted 3 months ago
Great customer service and the only bottle my little boy has enjoyed using
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Posted 3 months ago
Wonderful šŸ˜ŠšŸ‘
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Posted 3 months ago
Great product, I would highly recommend them
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Posted 3 months ago
Item did not arrive.
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Posted 3 months ago
As I said above do not buy.. expensive cups that leak terribly. Water fills the straw which then spurts water everywhere when the lid is opened. Terrible customer service suggesting this is due to temperature changes of the water??? Tap water dies not get hot or cold immediately after filling the cup! I was then told only unused items could be returned for a refund. I bought a set of 3 and tried each one so I couldn’t return them.. this is not acceptable and countless reviews saying the same problem . Surely any reputable company would listen to feedback and resolve this. Iam quite frankly disgusted and disappointed. As a nursery manager I will make sure parents do not buy from TumTums..
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Posted 4 months ago
My daughter loves them
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Posted 4 months ago
Excellent product wouldn’t use anything else now!
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Posted 4 months ago
Great, products, reasonable price and fast delivery.
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Posted 4 months ago
Great service! I was missing one item which happens occasionally anywhere but it was sorted and sent out swiftly! Cups are the best you can buy and great for little ones
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Posted 4 months ago
Disappointed in one of my purchases, especially for th price.
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Posted 4 months ago
Quick delivery, great customer service
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Posted 4 months ago
My little one loves the run run cups. The weighted straws make is so easy for him to drink from and it's the only way he'll have expressed milk. It's great that you can buy replacement parts instead of having to buy a whole new cup!
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Posted 4 months ago
Great products, excellent ideas which are super beneficial to any parent!
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Posted 4 months ago
We are so pleased with our products so far and will definitely be purchasing more!
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Posted 4 months ago
Great quality, quick delivery, great design
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Posted 4 months ago
Great communication, speedy delivery - faster than advised. It’s great to support a small family business.
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Posted 4 months ago
My baby who has Down syndrome loves these cup only one she can use easy to get water out of and easy to hold.
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Posted 4 months ago
Item arrived promptly, with tracking available. Website easy to navigate and was clear and visually appealing.
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Posted 4 months ago
TUM TUM is rated 4.8 based on 1,599 reviews