TUM TUM Reviews

Name: TUM TUM
Rating: 4.83

4.8 Rating 1,599 Reviews

96 %

of reviewers recommend TUM TUM

4.8

Based on 1,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

"Anonymous"

"Emma Stanley"

"Sam Sullivan"

"Lidia Fernandez"

104

Anonymous

Anonymous // 01/01/2019

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“Love Love Love 🥰”

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Posted 3 months ago

“My parcel disappeared shortly after delivery and TumTum were quick to reply and sort the issue out.”

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Posted 3 months ago

“Great customer service and the only bottle my little boy has enjoyed using”

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Posted 3 months ago

“Wonderful 😊👍”

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Posted 3 months ago

“Great product, I would highly recommend them”

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Posted 4 months ago

“Item did not arrive.”

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Posted 4 months ago

“As I said above do not buy.. expensive cups that leak terribly. Water fills the straw which then spurts water everywhere when the lid is opened. Terrible customer service suggesting this is due to temperature changes of the water??? Tap water dies not get hot or cold immediately after filling the cup! I was then told only unused items could be returned for a refund. I bought a set of 3 and tried each one so I couldn’t return them.. this is not acceptable and countless reviews saying the same problem . Surely any reputable company would listen to feedback and resolve this. Iam quite frankly disgusted and disappointed. As a nursery manager I will make sure parents do not buy from TumTums..”

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Posted 4 months ago

“My daughter loves them”

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Posted 4 months ago

“Excellent product wouldn’t use anything else now!”

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Posted 4 months ago

“Great, products, reasonable price and fast delivery.”

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Posted 4 months ago

“Great service! I was missing one item which happens occasionally anywhere but it was sorted and sent out swiftly! Cups are the best you can buy and great for little ones”

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Posted 4 months ago

“Disappointed in one of my purchases, especially for th price.”

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Posted 4 months ago

“Quick delivery, great customer service”

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Posted 4 months ago

“My little one loves the run run cups. The weighted straws make is so easy for him to drink from and it's the only way he'll have expressed milk. It's great that you can buy replacement parts instead of having to buy a whole new cup!”

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Posted 4 months ago

“Great products, excellent ideas which are super beneficial to any parent!”

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Posted 4 months ago

“We are so pleased with our products so far and will definitely be purchasing more!”

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Posted 4 months ago

“Great quality, quick delivery, great design”

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Posted 4 months ago

“Great communication, speedy delivery - faster than advised. It’s great to support a small family business.”

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Posted 4 months ago

“My baby who has Down syndrome loves these cup only one she can use easy to get water out of and easy to hold.”

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Posted 4 months ago

“Item arrived promptly, with tracking available. Website easy to navigate and was clear and visually appealing.”

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Posted 4 months ago

TUM TUM is rated 4.8 based on 1,599 reviews