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NCASS Insurance Reviews

4.9 Rating 587 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 587 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
As far as insurance companies go, what an absolute breath of fresh air! Neil was honest and informative highlighting things I hadn't even thought of previosuly but were absolutely essential to ensure me, my staff, my business and my vehicle had correct cover in place. The quote provided came in almost 50% less than what other companies had quoted, which for a new business was just perfect! I will definitley be using Neil at Giles for ALL of my future insurance needs and 100% recommend anyone in the business gives them a try BEFORE their next renewal is due.
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Posted 3 weeks ago
Genuinely so impressed with the assistance I have received today. I spoke with Neil to make some ammendments to my policy, which was sorted without hesitation and with a positive, friendly attitude.
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Posted 4 weeks ago
Neil, was prompt, helpful and friendly with our request. We have been happy to renew our policy due to the terms, pricing and service received.
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Posted 1 month ago
Excellent service from the beginning, no-one likes having to pay for insurance but at least I know I've got all my bases covered.
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Posted 1 month ago
Great to speak to really friendly advisors at the end of a phone! Very helpful and efficient - Neil helped me today and resolved my request whilst on the phone . Brilliant !
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Posted 2 months ago
We found Michael Brandon highly professional and a pleasure to deal with. We appreciated all the effort he made to try and find a Company who would insure our property in Scotland for flood cover. When we are next in Scotland we will speak to other ground floor flat owners to see if any of them have managed to obtain flood cover which we will revisit next year.
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Posted 2 months ago
We've used Giles Insurance since we started up 4 years ago and they are amazing!! Can't recommend them highly enough. Competitive pricing, super helpful and incredibly responsive.
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Posted 3 months ago
I have used Giles insurance for the last 4 years all been impressed with their service. Always quick to answer the phone and any questions I have. Fair pricing ! Highly recommend !
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Posted 3 months ago
Very helpful and easy to work with!
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Posted 3 months ago
Using NCASS and Giles Insurance has been very successful, I’ve had great support from the members at Giles. Neil has gone above and beyond to help me understand the benefits of cover I need for my new business. Can’t recommend them enough.
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Posted 3 months ago
Quick & efficient service
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Posted 3 months ago
Prompt friendly service and always there to answer questions i have
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Posted 4 months ago
Very efficient and great service. Thank you
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Posted 4 months ago
Maria was very helpful and cleared all my queries quickly. Thanks a lot!
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Posted 4 months ago
Excellent as always. Early notifications for renewals. Emails promptly replied to and competitive pricing.
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Posted 5 months ago
NCASS Insurance offers personalized, expert support and tailored coverage, making it an excellent choice for catering professionals.
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Posted 5 months ago
Maria was super helpful, and she was so prompt with responding. Highly recommended.
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Posted 6 months ago
Maria was a pleasure to communicate with, she was speedy and helpful!
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Posted 6 months ago
Speedy responses and happy to make changes.
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Posted 8 months ago
Timely, efficient, quick responses, reasonable price
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Posted 8 months ago
NCASS Insurance is rated 4.9 based on 587 reviews