NCASS Insurance Reviews

Name: NCASS Insurance
Rating: 4.93

4.9 Rating 621 Reviews

99 %

of reviewers recommend NCASS Insurance

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4.9

Based on 621 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have spoken to Neil several times whilst communicating with this company and he always goes above an beyond to provide assistance. Asset to the company.”

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Posted 4 hours ago

“Adequate covering for catering businesses”

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Posted 7 hours ago

“Amazing customer service! Highly recommended.”

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Posted 2 weeks ago

“Great service! Even helped fill out extra paperwork required for my coffee machine lender.”

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Posted 3 weeks ago

“Had my truck stolen which I used for my business. When I sorted my replacement and needed my insurance in place the same day Sam sorted it for me. First class service. I do ask my insurances through them.”

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Posted 2 months ago

“Excellent service from Rosie at Giles Insurance. I greatly appreciated our discussion on what I needed and what Giles Insurance could offer. Their experience in dealing with the needs of Catering providers and businesses meant all my needs were covered...some of which I was unaware of. Documents were sent over quickly and seemlessly uploaded to my NCASS dashboard. No hassle, no stress, no brainer! Thank you Rosie and all the Giles Insurance team.”

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Posted 2 months ago

“Neil and the team at Giles Insurance are the best in the business. I cannot recommend them enough. They give honest advice, are dedicated to what they do, and know the industry better than anyone else.”

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Posted 2 months ago

“Dealt with Rosie. She was excellent help and navigated me through everything perfectly. Chatting on the phone to knowledgeable people who deal with specific insurance policies is definitely the right move.”

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Posted 2 months ago

“Our go-to for all insurance products. First class service, knowledgable, friendly team and easy to deal with. Highly recommended.”

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Posted 4 months ago

“Neil was able to help us where others could not. Professional & knowledgeable, especially around navigating the complexities of concession based catering for pop-ups and semi-permanent F&B agreements.”

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Posted 4 months ago

“I spoke with Thomas Y., who was a lovely and extremely professional person. He managed to find the right solution for me in less than 20 minutes, after I had already spoken with several other companies. He was a real lifesaver, resolving everything quickly and clearly. Honestly, if he’s not employee of the month, he definitely should be – having people who work the way he does makes a real difference. I’m not related, I just genuinely appreciate great service (and as someone who also works with the public, I know people are often quick to leave negative reviews). Great job, Thomas!”

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Posted 4 months ago

“Excellent communication, fast service with a friendly and helpful team. Thank you for the detailed information on public liability insurances and packages. Happy customer here.”

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Posted 6 months ago

“Very satisfied with the service Neil provides - available human contact, friendly, professional, fast and efficient! Reassuring to know that your insurer is there to support you, great peace of mind.”

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Posted 6 months ago

“NEIL - He's still got it! Have worked with Giles Insurance since I started up my business and even though there has been a recent merger, Neil still there solving problems if needed! Today, I needed something sorted quickly and he just got on an did it. Great to know the ones at the top really care!”

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Posted 7 months ago

“i am very happy with the company”

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Posted 8 months ago

“Good price and easy to set up”

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Posted 8 months ago

“Very helpful and professional service. They explained everything clearly and made the insurance process easy and smooth for my small food business. Thank you!”

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Posted 9 months ago

“I was referred through to Giles Insurance and received an excellent service from both Neil and Tom. Everything was explained clearly and a policy was arranged that met my speciofic needs. I'll definitely be back when my other insurance policies need renewing. If you're in the catering trade and need insurance, you will get a great service from Giles Insurance.”

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Posted 9 months ago

“Always a super friendly and efficient service with competitive pricing. Much easier to have our Liability Insurance linked to our NCASS membership too, don't look anywhere else. Thank You.”

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Posted 9 months ago

“This was the best insurance quote, service and advice that I got. Chris understood my business & helped me get insurance in less than 10 minutes.”

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Posted 10 months ago

NCASS Insurance is rated 4.9 based on 621 reviews