NCASS Insurance Reviews

4.9 Rating 543 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 543 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
My insurance company gilet insurance , always contact me ahead of the expiry date to check on any changes and get the best deal to make sure I’m covered . I’m very happy with their service
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Posted 1 week ago
Quick response, meet our requirements
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Posted 4 months ago
Very helpful
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Posted 8 months ago
Very competitive quote, and efficient service. Staff were very helpful and efficient.
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Posted 2 years ago
overall happy with the service provided . quick and helpful
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Posted 3 years ago
Hassle free, called number from website, was directed to friendly assistant who took my details and explained he will run quotes with different companies to see who will offer the best deal. This might took a little longer than I was expecting but overall good experience.
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Posted 4 years ago
Im new to NCASS and new to becoming self employed. I rang to find out about public/product/employee liability was told one thing regarding employee liability got my quote through by email which was no probs, but i thought id just query again about employee liability(as asked as my daughter was going to help out regardless of being unpaid or paid)which this time i got a different reply and now my insurance is sorted regarding all that i need. My advise would be check and double check just incase as i could of brought first quote received when in fact the second quote was more for me and was cheaper. What a result👍 thanks to Nicola
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Posted 4 years ago
Thanks for everything
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Posted 5 years ago
Not had any experience with other insurers as we have been very satisfied with that provided from Giles insurance. Have not had to make an claims or anything either though (and hopefully never will!) When you speak to people if the phone there they are always really lovely and very helpful!
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Posted 5 years ago
Quick quotes and policy docs
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Posted 5 years ago
positive, patient, knowledgeable and helpful sales people
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Posted 5 years ago
Simple and stress-free.
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Posted 5 years ago
Was given the full package in one place. Also informed that my current auto insurance may not cover business towing - this proved correct and led to me seeking a quote for my Landrover to be covered for business towing and ultimately cancelling my original (Admiral) policy and taking on the Giles policy. Was unfortunate to find that the cost was considerably more than the original policy due to this being a business policy??
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Posted 6 years ago
Good price
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Posted 6 years ago
easy to deal with, good service
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Posted 6 years ago
Happy with the price, slight delay with getting documents signed due to miscommunication but all sorted now.
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Posted 6 years ago
easy and helpful
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Posted 7 years ago
Neil was extremely helpful. He asked lots of relevant questions to better understand my needs and I felt confident that I wouldn't have found a better deal elsewhere.
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Posted 7 years ago
We received a good service which was efficient and helpful. Thank you.
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Posted 7 years ago
I found Giles very professional, helpful and knowledgeable when discussing our insurance requirements. It was good to be able to deal with Neil as he knows the products inside out so you get a straight answer straight away. My only grumble is the price, just seems a bit steep when compared with the other things i insure and the risk involved in storing and using our unit which i consider to be quite low.
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Posted 7 years ago
NCASS Insurance is rated 4.9 based on 543 reviews