NCASS Insurance Reviews

Name: NCASS Insurance
Rating: 4.93

4.9 Rating 587 Reviews

99 %

of reviewers recommend NCASS Insurance

Company Reviews

Metrics

Info

4.9

Based on 587 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01216032524

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am amazed at the remarkable service we get from Giles. Smart intelligent and using that banned substance 'Common Sense' , while still delivering high quality commercial solutions to dreaded insurance. Only people I'd trust with our business insurance and make NCASS membership worthwhile for unearthing a gem, give Neil and his team a call, sleep better.”

Helpful Report

Posted 1 year ago

“Spoke with a few staff & all were very helpfully especially Chris. Would recommend Giles to anyone”

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Posted 6 years ago

“Efficient and swift. Excellent service.”

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Posted 11 months ago

“Neil has been very easy to work with and a great help. Very professional too.”

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Posted 1 year ago

“Jordan Kreser - Insurance Advisor at Giles Insurance Consultants went above and beyond to help with my public liability and vehicle insurance. Would highly recommend.”

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Posted 1 year ago

“Always helpful, going out of their way to aid in finding the best solution for you. Black cactus”

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Posted 1 year ago

“Always helpful and quick to respond to any query. A pleasure working with them. Many thanks”

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Posted 1 year ago

“What brilliant service! Chris was patient, clear and efficient in helping me get the correct insurance at a fair price. I have used Giles Insurance coming up to three years now and have always received the same excellent service, would highly recommend. Thanks you!”

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Posted 1 year ago

“They are always happy to help and work hard on our behalf to get us the cover we need. We have a variety of policies with them and its not always straight forward. So we do appreciate the time they spend getting us the right deal.”

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Posted 2 years ago

“Chris assisted me throughout setting up my insurance & it has given me a real peace of mind that my business is safely insured. Top class service & would highly recommend.”

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Posted 3 years ago

“I have been dealing with Giles Insurance through NCASS for about 4 years. I can honestly say that their knowledge and service are top class and second to none. I called the office today to amend my insurance policy and Thomas was very efficient in his clear communication and correspondence, thank you very much.”

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Posted 3 years ago

“NCASS and Giles insurance have consistently been the best price when we've checked the market and undoubtably been the best service even when we leave it to the last minute they've always been outstanding. - Jim”

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Posted 5 years ago

“My hero’s , I can’t express just how wonderful the staff at Giles really are. At the most stressful time in my life they were phenomenal. You couldn’t stop me from singing the praises of Neil, Nicola and the team. Thank you all so much. You should all wear capes. Because you are real life super hero’s.”

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Posted 5 years ago

“Professional service, always goes a step further.”

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Posted 5 years ago

“In short we saved over £2,500+ on our premium and with more cover! I cannot rate their service enough! Having met Neil at the first NCASS congress event he was committed to helping us improve cover, he provided impartial advise and was very open with the way he worked. His communication and customer service throughout has been fantastic. I have saved over £2,500+ on my annual premium and well, you can't argue with that!”

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Posted 6 years ago

“Everyone knows what they are talking about and are clear with answering my questions”

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Posted 6 years ago

“Great customer service with clear information. Quick response to processing & sending information out.”

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Posted 6 years ago

“Called Tom Today to renew my catering insurance, very quick and efficent, very helpful, talked me through the policy, talked me through replying to the email and filling out the form. Top class bloke, managed me a discount on last years policy to.”

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Posted 6 years ago

“Friendly and helpful service, explained fully my options and terms of contract contents.”

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Posted 6 years ago

“Neil was helpful and honest. I didn’t feel pressured and can now make an informed decision”

Helpful Report

Posted 6 years ago

NCASS Insurance is rated 4.9 based on 587 reviews