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NCASS Insurance Reviews

4.9 Rating 621 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 621 reviews
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Anonymous
Anonymous  // 01/01/2019
“Maria was amazing. If only she didn’t take lunch she would be perfect!”
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Posted 1 year ago
“Excellent service from start to end with Neil. Submitted a request, received a call back, and had insurance sorted to suit my needs at a reasonable price all on the same day. Thanks again.”
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Posted 2 years ago
“I am very happy and grateful with all help and support from NCASS , Thank you so much. Xx”
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Posted 2 years ago
“A genuinely helpful person who cared about me as a customer and helped me understand if I had the correct insurance cover as well as resend me a copy of my Public Liability insurance. Listened to me, helped me, very efficient and competent. Really friendly and happy. Really made my day. I felt looked after and wish there were more people like him in the customer service world, in other businesses.”
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Posted 2 years ago
“This is a great family run company, it's very reassuring to speak with someone who is evidently both experienced and knowledgeable. They are more concerned with getting it right than just making a quick sale. Very helpful, timely and personal service.”
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Posted 2 years ago
“We have used Giles Insurance Consultants for many years, and they are the NCASS preferred supplier for Insurance. Never had a reason to speak to speak to them, until we recently wanted to add Nitrogen Ice Cream to our product range, and the initial feedback from the underwriter was they would not touch us with a barge pole! With the help of Neil at Giles Insurance we wrote our risk assessment and method statement and explained all the safety features, and not only has it been added to our PL insurance we have not had to pay a penny extra. Can't recommend Giles Insurance enough, and obviously a great benefit for being a member of NCASS.”
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Posted 2 years ago
“Great service , if the owner of the company calls you personally and reassures you , you know the care .”
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Posted 2 years ago
“Brilliant service and very helpful”
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Posted 2 years ago
“Efficient and swift. Excellent service.”
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Posted 2 years ago
“Having purchased a business I shopped around for Insurance. I decided to opt for insurance cover from Simply Business who provided a favourable quote … BIG MISTAKE! On renewal I was told that I didn’t actually have the cover I had been paying for.. outrageous! I decided to speak to Giles Insurance whose expertise and knowledge immediately understood what my vintage converted horsebox was that I used for my catering business and recommended the correct cover. I would not hesitate to recommend Giles Insurance, pay the small amount extra and have the reassurance of the correct cover! Simply Business insurance is not worth the paper it is written on.”
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Posted 2 years ago
“QUICK SERVICE AND RESPONSE”
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Posted 2 years ago
“Brilliant service, very efficient and would definitely recommend. Good value for money”
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Posted 2 years ago
“Very friendly and explained everything very happy”
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Posted 2 years ago
“Very friendly and explained everything very happy”
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Posted 2 years ago
“Amazing, better than competitors and quick…thank you”
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Posted 2 years ago
“I renew year after year with Giles Insurance/NCASS due to the competitive pricing and the efficent, prompt service with documents for liability insurance for my diverse catering business. 🤩”
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Posted 2 years ago
“Really quick responses from Maria, helping me to renew my insurance for another year”
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Posted 2 years ago
“People answer the phone !!! They speak our language. The prices are competitive.”
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Posted 2 years ago
“Karen was extremely helpful, very knowledgeable and an absolute pleasure to deal with, I am very happy with the level of support and advice I received. As a new company she made everything seamless from start to finish - no stress whatsoever!”
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Posted 2 years ago
“Excellent service, very knowledgeable and friendly.”
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Posted 2 years ago
NCASS Insurance is rated 4.9 based on 621 reviews