Natural Insulations Reviews

Name: Natural Insulations
Address: Natural Insulations, Soulands Studios Ltd, Soulands Gate, Penrith
Rating: 4.84

4.8 Rating 388 Reviews

97 %

of reviewers recommend Natural Insulations

4.8

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Natural Insulations:

Our comprehensive range of natural insulations include Thermafleece sheep’s wool insulation, Thermafleece NatraHemp - a plant fibre based hemp insulation, Steico wood fibre insulation as well as Thermofloc Loose Fill insulation made from recycled newspapers and SupaSoft Insulation made from recycled plastic bottles. We also offer breathable lime plaster for interior walls, battery powered loft lights, insulation membranes and tapes and loft legs which allow you to board the loft without compressing the insulation

Buy online or call us on 017684 85050 to order or for some experienced and friendly advice. Our products are suitable for insulating walls, floors, roofs and lofts.

Choosing the right insulation can be confusing so why not Contact our team of experts who are on hand to answer all your questions.

Visit Website

Phone:

017684 85050

Email:

enquiries@naturalinsulations.co.uk

Location:

Natural Insulations, Soulands Studios Ltd, Soulands Gate
Penrith
CA11 0JF

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Natural Insulations 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the service, ordered too much insulation and they happily took back what I didn’t need and refunded me the money with no hassle. Would definitely use again.”

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“Great product. Great service”

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“I contacted Natural Insulations for advice and availability of their Thermafleece CosyWool products. I spoke with Joy who was very helpful and polite, I made the order via the website after the help that Joy gave me as I didn't have a payment means at hand during the telephone call. The Natural Insulations website was very easy to use and the order was processed immediately with a confirmation email and delivery details provided shortly thereafter! Great company who I will definitely deal with again.”

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“Arrived quickly & easily stored in the loft until we were ready to carry out the work. We found the Thermafleece easy to handle & a delight to use - much better than the awful fibreglass stuff. We weren't doing the whole loft, just that part into the eaves that hadn't been floored & it was a doddle for two people. We had no problem with cutting (or tearing) the rolls when we needed to & no special tools were required. It now looks so, so cosy. It also feels really good to be finding a practical use for the wool. To early to tell you what we think of its thermal properties as it relates to our house, but it was lovely & warm laid across my knees whilst I worked!”

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“Excellent advice as to the product we needed and the amount (which as the shape of the roof space was awkward, was really helpful). Although the timescale for delivery was several days, it came on the first possible day after order. Great service, and lovely product, would recommend.”

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“Excellent advice and service.”

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“Very good company. Helpful and friendly. Always deliver on time”

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“Staff were more than helpful when we were ordering our wool insulation and we are very happy with the insulation itself.”

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“An excellent eco product. Safe and pleasant to install and highly effective.”

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“Exactly as described - the insulation is soft and pleasant to the touch. It is easy enough to cut, but tears easily too. Coverage was as described so I only have a little left. Overal a win win win.”

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“Excellent service super helpful people and great product!”

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“Great product and excellent customer service.”

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“No problems with ordering or delivery. Product as expected.”

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“I cannot fault either the service or product; both are excellent and I have no hesitation in recommending Natural Insulations.”

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“The customer service was exceptional. I also received excellent and immediate advice from the technical expert on which products best suited my project (using insulation and breather membrane for a self build shepherds hut). Natural Insulation products have also been used by a friend of mine on his self build house project. The products are excellent.”

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“Delivered promptly, customer service was excellent and all at a very competitive price. Product itself is fantastic, and will use again. Overall a fantastic company to deal with.”

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“Very helpful company with quick delivery times. The fleece is far more pleasant to handle than rock wool, easy enough to cut and less messy than kingspan.”

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“excellent technical advice given prior to purchase clearly a good level of knowledge in the insulation of traditional buildings, handy having the option to pick the order up in person.”

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“This is probably the best type of insulation because it insulates as well as any, but is far easier to handle than most and at a fair price.”

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“I haven't actually used the roof insulation rolls yet but the delivery time was excellent.”

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Natural Insulations is rated 4.8 based on 388 reviews