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My Motor World Reviews

4.5 Rating 6,284 Reviews
87 %
of reviewers recommend My Motor World
4.5
Based on 6,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Excellent products, great price and speedy delivery, 10 out of 10.
Helpful Report
Posted 10 months ago
Quality product, the triggers and bottles look sturdy enough. Ordered two and came securely packaged in matter of days
Helpful Report
Posted 10 months ago
Free next day delivery but not if you live in Scotland, although it's only £2 extra, I'm not in the Highlands but according to Motor world I am. However I did enjoy punching my mike brewer voodoo doll repeatedly in the groin. Thanks.
Helpful Report
Posted 10 months ago
Thanks for your feedback! We're sorry to hear about the delivery issue. Our courier determines certain postcodes as ‘remote’ for next-day services, which can be frustrating—we wish we could change that! The small surcharge ensures we can still get your order to you quickly. If you need anything else, let us know!
Posted 10 months ago
Excellent
Helpful Report
Posted 10 months ago
Having trained in the trade, before moving into heavy industry, QH was a trusted name for parts but sadly our local trade counters nolonger stock it, so finding you guys has been a double win, great parts, great prices & great delivery what more could yoy ask for, thank you, Adey.
Helpful Report
Posted 10 months ago
Perfect fit and quality delivery
Helpful Report
Posted 10 months ago
Used them for the first time Superb customer service very smooth from ordering to delivery many thanks Tim From Hertfordshire
Helpful Report
Posted 10 months ago
Very disappointed ordered an item that was crucial for next day delivery and I got it 2 days later. Phoned the morning it was meant to be delivered to speak to someone who assured me it would be and they were going to check but never got a call back. First time using and disappointed
Helpful Report
Posted 10 months ago
Thank you for your feedback. I’m really sorry to hear that your order was delayed, and I understand your frustration, especially when it was a crucial item for next-day delivery. I appreciate you taking the time to share your experience. We did our best to keep you updated throughout the process, and I’m sorry we didn’t meet your expectations with our communication. While the delay was on the courier’s end, I understand how disappointing it is not to receive a follow-up call. Rest assured, this is not the level of service we aim to provide, and we’ll take your comments on board to improve our processes moving forward. If there’s anything further I can do to assist or if you need any support, please feel free to reach out.
Posted 10 months ago
Easy to use website, brilliant products and prices, member discounts and next day delivery, what's not to like!
Helpful Report
Posted 10 months ago
Disappointed as I never received next day like promised, my order was 3 days till delivered.
Helpful Report
Posted 10 months ago
Thank you for your feedback. I am sorry to hear about the delay with your order. We understand how frustrating it must be when a promised delivery doesn't meet expectations. We are reviewing this issue with our delivery partners to ensure it doesn't happen again in the future. Thank you for your patience, and we hope to improve your experience next time.
Posted 10 months ago
Easy to navigate and pay and super fast delivery Excellent service
Helpful Report
Posted 10 months ago
Wonderful! Will keep buying a parts here
Helpful Report
Posted 10 months ago
Very good price , service and delivery. Considering the delivery was to the scottish islands there was a very reasonable delivery charge
Helpful Report
Posted 10 months ago
“I had a fantastic experience at World Motors UK! From start to finish, the staff were incredibly helpful, professional, and genuinely interested in helping me find the perfect items . The team went above and beyond to make sure I was comfortable with my purchase, and they provided valuable advice throughout the process. The produc I bought was in extremely good condition, and I could tell they really care about their customers. Highly recommend World Motors to anyone looking for a trustworthy and customer-focused dealership!”
Helpful Report
Posted 10 months ago
I think your company is absolutely fantastic hopefully my order will be here soon? It’s only two days behind schedule currently Order made and paid for 3rd of March we are now on the 19th March 🙄
Helpful Report
Posted 10 months ago
Thank you so much for your kind words! We truly appreciate your patience and understanding. We’re sorry for the delay with your order, and we’re doing everything we can to get it to you as soon as possible. We’re hopeful that it will arrive soon. If you have any further concerns or need an update, feel free to reach out, and we’ll be happy to assist. Thanks again for your support!
Posted 10 months ago
Quick delivery easy ordering a few more parts required so will definitely be ordering again
Helpful Report
Posted 10 months ago
Great service and an excellent product. Thanks
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Posted 10 months ago
Very good service and quick delivery
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Posted 10 months ago
I ordered a Draper spanner on the afternoon of the 24th of February, it arrived before 10am the following day, directly from Draper. A service that can’t be bettered.
Helpful Report
Posted 10 months ago
Great. The product arrived quickly and was exactly what I needed. I live in the Channel Islands and there was no problem.
Helpful Report
Posted 10 months ago
My Motor World is rated 4.5 based on 6,284 reviews