My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,258 Reviews

87 %

of reviewers recommend My Motor World

4.5

Based on 6,258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“A great website, easy to navigate. My chosen item wasn't available so given a free upgrade. Thank you! First class service”

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Posted 8 months ago

“I’m still waiting for a call back after contacting customer service as I didn’t receive the item which was advertised on the website and it’s a different size and won’t do the job I need it to do but I’m hoping for the matter to be resolved very soon”

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Posted 8 months ago

Thank you for your feedback. I’m sorry to hear about the issue with your order. Unfortunately, the manufacturer has not yet confirmed the details, so we don’t have any additional information at this time. I’m still awaiting a call back from customer service, and I’m doing everything I can to get this resolved for you as soon as possible. We appreciate your patience and will keep you updated.

Posted 8 months ago

“very good wheel bearing”

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Posted 8 months ago

“Absolute rubbish for applying tetroseal wax oil on the underside of my vehicle, this “easy sprayer” is no better than a regular pound shop window cleaner spray, I should have saved my money.”

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Posted 8 months ago

Thank you for your feedback, and I’m sorry to hear that you’re not satisfied with the Tetroseal Wax Oil sprayer. We understand your frustration, especially when expectations aren’t met. The "easy sprayer" is designed for convenience, but it’s clear that it didn't work as anticipated for your needs. If you'd like, we can look into a solution. Feel free to reach out if you'd like to discuss further.

Posted 8 months ago

“Good online store with a great range of products, reasonbly priced. Happy to shop as I find what I need every time.”

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Posted 8 months ago

“No problem - Parcel arrived on time and in good condition.”

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Posted 8 months ago

“Quick and efficient delivery at at very reasonable price.”

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Posted 8 months ago

“Lied about delivery time. Lied about discount. Difficult to reach and they ignor your messages. Products weren't even delivered absolute joke and waste of time staying with euro carparts.”

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Posted 8 months ago

I'm sorry to hear about your disappointing experience. I understand your frustration, and I want to assure you that we take all feedback seriously. We acted quickly once the courier informed us of the damage and issued a refund immediately. Unfortunately, delivery issues are sometimes beyond our control, but we're constantly working to improve this aspect. I also apologise if our communication didn’t meet expectations – we strive to be as responsive as possible and I regret that you felt ignored. Please feel free to reach out directly, and I will personally ensure your concerns are addressed. Thank you for your feedback, and I truly hope we can restore your confidence in our service.

Posted 8 months ago

“Never arrived. Apparently Evri still have it. Don’t know why. Terrible service.”

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Posted 8 months ago

Thanks for your feedback. We’re sorry to hear that your order hasn’t arrived yet. We’ve been in touch with the courier, Evri, and they’ve indicated that the package is still with them. We’ve already reached out to ask for additional address details to ensure a smooth delivery and are currently waiting for your reply. Once we have the updated information, we’ll do our best to get this sorted as quickly as possible. Apologies again for the delay, and thank you for your patience.

Posted 8 months ago

“I still haven't received my order. I am really disappointed because i was looking forward to change my break pads this long weekend but i still haven't receive it. I even paid for the next day delivery. I am hoping to get my refund back or a replacement from your company.”

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Posted 8 months ago

I'm truly sorry for the delay and the frustration you've experienced. I understand how disappointing it must be, especially when you were planning to use the parts over the long weekend. I can confirm that we’ve already processed your refund for the lost order as you requested. Again, I apologise for the inconvenience and appreciate your understanding.

Posted 8 months ago

“Brilliant service, so quick to deliver! Would have no hesitation shopping with you again! 👍”

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Posted 8 months ago

“Ordered Glow Plugs, came two days early, brilliant, excellent service, good price good quality”

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Posted 8 months ago

“Easy to order. Speedy delivery. Value for money. Very good service overall. Thank you”

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Posted 8 months ago

“Fast delivery good people to freak with 👍👍👍👍👍”

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Posted 8 months ago

“Fast efficient and competitively priced!”

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Posted 8 months ago

“Quick delivery”

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Posted 8 months ago

“Exactly fitted”

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Posted 8 months ago

“Excellent service and value for money, product's arrived within a few days of placing the order. Will definately, puchase again from Motor World.”

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Posted 8 months ago

“Very fast delivery”

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Posted 8 months ago

“Easy to buy. Got exactly what I wanted. Packed extremely well. Very happy customer.”

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Posted 8 months ago

My Motor World is rated 4.5 based on 6,258 reviews