My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,281 Reviews

87 %

of reviewers recommend My Motor World

4.5

Based on 6,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“I searched all local garages and on line shops for my part and they all wanted big money,then I found my motor world that had the part at the best price I could find with delivery. Brilliant service all round .”

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Posted 10 months ago

“Easy to order , friendly staff and very helpful. I expressed my concerns over the delivery company they use and they were very understanding”

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Posted 10 months ago

“Fast delivery thank you”

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Posted 10 months ago

“Ordered over a week ago still not received order”

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Posted 10 months ago

Thank you for your feedback. I can see that your replacement order was shipped yesterday, and it's scheduled for delivery today. We truly apologise for the delay and the earlier damage to your order in transit. If for any reason the delivery doesn't arrive as expected today, please let us know, and we'll do everything we can to assist further. Thanks for your patience, and we appreciate your understanding.

Posted 9 months ago

“Ordered the parts on a Sunday had them delivered 2 days later, only been on the car for a day so need more time to test out the discs and pads”

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Posted 10 months ago

“What I ordered, parts missing send to me.All week frustrated. Monday I ordered instead next day delivery. I got on Wednesday and the second thing parts were missing. Spoiled my week.”

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Posted 10 months ago

Thank you for your feedback. I'm really sorry to hear about your frustration with your order and the missing parts. This certainly isn't the experience we aim to provide. I can completely understand how disappointing it must have been for you. We’ve already covered all the return costs, and once the item is back, we’ll issue a full refund. If there’s anything else we can do to help, please don’t hesitate to reach out.

Posted 9 months ago

“Liked the on time delivery The Oil I purchased,spot on”

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Posted 10 months ago

“Always pleased with the service I get from here and it's always a very competitive price”

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Posted 10 months ago

“Very good delivered in less than 24 hours fitted myself an hour later and back on the road 10/10”

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Posted 10 months ago

“Prices are same as euro parts and GFS If you got wrong part like i got one car would be on ramp until replacement is not sorted Help chatting is pothatic”

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Posted 10 months ago

Thank you for your feedback. I understand your frustration with the situation, and I sincerely apologize for any inconvenience caused. As per our policy, we do not offer exchanges, but we have covered the return costs for you. If you require the correct part, you are welcome to place a new order. I do apologise if our support did not meet your expectations. We always strive to improve, and your feedback will help us in that regard.

Posted 9 months ago

“Straightforward. Using the regeneration plate to identify the model increases the confidence that the right part is supplied.”

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Posted 10 months ago

“Great company, really easy to order, very quick delivery with constant communication, reasonable prices before you sign up to free membership. Have saved the website detail's for the future, would recommend. Oh and thanks for the hilarious complimentary Mike Brewer car air freshener.”

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Posted 10 months ago

“Always great prices and fast friendly service.”

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Posted 10 months ago

“Excellent 1. Delivery time within 2 working days 2. The product fits the vehicle perfectly 3. Pricing very good compared to ....”

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Posted 10 months ago

“Excellent experience - very good prices and extremely fast delivery”

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Posted 10 months ago

“Good product availability and great prices”

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Posted 10 months ago

“I wasn’t particularly impressed with this order, I placed an order for next day delivery. To be informed after chasing up why this order hasn’t arrived next day two days after placing the order, that my motor world doesn’t deliver weekends. Wasn’t informed at the time of ordering plus order was cancelled and wasn’t told until chased up the order, saying it was damaged so sent back to depot also still charged me next day delivery…. Hopefully this is a one of incident”

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Posted 10 months ago

Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you encountered with your order. We understand how disappointing it must be, especially with the confusion around weekend deliveries. Please don’t hesitate to get in touch if you’d like to discuss further, and we truly hope we can provide a smoother experience in the future.

Posted 10 months ago

“Item was fine and fitted perfectly. Seemed good quality. I order Thursday evening with next day delivery, it arrived following Monday which was a bit disappointing, but got there in the end.”

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Posted 10 months ago

“Fantastic and fast, my order came much quicker than I was expecting. They have a very good selection of parts and excellent price. I will definitely be using them again. They kept me updated on my order amazing service thanks.”

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Posted 10 months ago

“Order received in good time and in good condition”

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Posted 10 months ago

My Motor World is rated 4.5 based on 6,281 reviews