My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,278 Reviews

87 %

of reviewers recommend My Motor World

4.5

Based on 6,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great service very quick delivery”

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Posted 10 months ago

“I like this company - they deliver quickly, they communictae, they offer value. And I got a free smellie for the car which I love....”

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Posted 10 months ago

“Tried to amend my delivery address as auto population on browser had got screwed up they 'couldn't' do it so had to cancel order. 14 days to 'aim' to refund my money however,compared to one day to take the funds from my account. Not received theirs refund yet.”

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Posted 10 months ago

Thank you for your feedback, and I’m sorry for the frustration caused by this situation. I understand that your address error was frustrating, and I apologise for the inconvenience. As we’ve already shipped the order, our process requires it to be returned to us before a refund can be issued. Once the parcel arrives back, we will process your refund as quickly as possible. I understand this is not ideal, and I truly appreciate your patience as we work through this. Please rest assured that we are doing everything we can to resolve this for you promptly. If you have any further concerns or questions, please feel free to reach out.

Posted 9 months ago

“Very good service, delivered safely and on time. Thank you”

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Posted 10 months ago

“Very good service,thank you”

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Posted 10 months ago

“Great service next day delivery is a godsend when you need parts quickly, prices were very good some other suppliers were twice the price of Motor world thanks”

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Posted 10 months ago

“prompt delivery and very reasonably priced will certainly use motor world again”

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Posted 10 months ago

“Amazing product”

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Posted 10 months ago

“Great company to deal with great product and great value for money.”

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Posted 10 months ago

“Excellent and simple website enabled me to quickly pick the right part for my vehicle”

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Posted 10 months ago

“Very deceiving with a picture that gives you the impression that you're buying a pair of track rod ends only to recieve 1. I am very disappointed and I am considering taking it up with the trading standards people. Conmen one and all.”

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Posted 10 months ago

Thank you for your feedback. I’m sorry to hear you were disappointed, but it seems there may have been some confusion regarding the product listing. The price of £17.99 is for a single unit, which is stated in the description. We always aim to be transparent in our listings to avoid any misunderstandings. If there’s anything else I can assist with or clarify, please feel free to reach out.

Posted 9 months ago

“Excellent company to do business with. My go to for car parts, a lot better than other major companies.”

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Posted 10 months ago

“My item were meant to be delivered on Tuesday but they didn't with no explanation or apology from the couriers! This theme continued for the rest of the week I received an email in the morning stating my items are out on delivery but again no delivery and no explanation and no apology. I managed to get hold of the depot and they promised that my items would be delivered yesterday, and can you believe it some items were delivered but not the battery bit of joke if you ask me!!!!”

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Posted 10 months ago

Thank you for your feedback, and I’m really sorry for the inconvenience caused by the courier delays. I can understand how frustrating this situation must be. The good news is that the missing battery is out for delivery today, and we hope it reaches you soon. If there’s anything else we can do to assist, please don’t hesitate to let us know.

Posted 9 months ago

“Great items in good price. Perfect service”

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Posted 10 months ago

“This was my first order, More than pleased at how quick my order was delivered. Will be ordering more items for my car without a doubt.”

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Posted 10 months ago

“Very good service and good quality gear.👍”

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Posted 10 months ago

“its ok when things go right but when the wrong parts are sent it simply does not pay to bnuy from you it cost of returns”

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Posted 10 months ago

Thank you for your feedback. I understand your frustration, and I’m sorry for the inconvenience. To help avoid any return costs in the future, I’d recommend getting in touch with us to confirm compatibility before placing an order. We’re happy to assist with ensuring you get the right part the first time. If you need any help with your current order, feel free to reach out, and we’ll sort it out for you.

Posted 9 months ago

“I searched all local garages and on line shops for my part and they all wanted big money,then I found my motor world that had the part at the best price I could find with delivery. Brilliant service all round .”

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Posted 10 months ago

“Easy to order , friendly staff and very helpful. I expressed my concerns over the delivery company they use and they were very understanding”

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Posted 10 months ago

“Fast delivery thank you”

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Posted 10 months ago

My Motor World is rated 4.5 based on 6,278 reviews