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My Motor World Reviews

4.5 Rating 6,281 Reviews
87 %
of reviewers recommend My Motor World
4.5
Based on 6,281 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Needed new windscreen wipers- site gave me good options and very good delivery - information flow also good
Helpful Report
Posted 9 months ago
I am very pleased with the product and it has arrived quick 😀
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Posted 9 months ago
I did send a contact about my delivery, the paint arrived quite quickly but the tin was very badly damaged, it is credit to the can manufacturer it did not leak, I don't understand why any company would use Evri they are the worst courriers in the world bar none every time I have problems with them as to the paint I am anxious in trying to open it, see photo. Regards
Helpful Report
Posted 9 months ago
Thanks for your feedback, and I’m sorry to hear about the condition your delivery arrived in. I can imagine your frustration with the damaged tin, especially given how well the can held up despite the poor handling. We’ve already asked if you'd prefer a refund or replacement, and we're just awaiting your reply to proceed with that. In the meantime, we’ll look into how we can address your concerns with Evri to avoid future issues. Please let us know how you'd like to move forward with the paint.
Posted 9 months ago
Arrived quickly as described at a reasonable price. So i'm happy with that.
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Posted 9 months ago
Good quality products and delivered on time but please no more air freshners
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Posted 9 months ago
Very good thx
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Posted 9 months ago
Very good service and friendly very good quality brakes and pads great I will shop here again
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Posted 9 months ago
Excellent selection of vehicle products at great prices, easy to navigate with fast and secure payment options and fast delivery.
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Posted 9 months ago
Happy to order from you but have not received the item yet as DHL requires signature and delivers in the day when all at work 😐
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Posted 9 months ago
Thank you for your feedback! I’m sorry to hear about the delivery issue with DHL. I completely understand how inconvenient it can be when they require a signature during working hours. If you’d like, I can contact DHL to arrange an alternative delivery option, such as a drop-off location or a different time. Let me know if that would help, and we’ll do our best to get it sorted for you!
Posted 9 months ago
POOR SHOW REFUSED TO PAY FOR THE RETURN POST WHEN IT WAS THEIR MISTAKE.
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Posted 9 months ago
Thank you for your feedback. We apologise for any inconvenience caused. Our product listings do highlight multiple fitment options based on the vehicle registration, and we strongly advise checking these details before placing an order to ensure the correct part is selected. Unfortunately, as the correct fitment wasn't verified before ordering, we are unable to cover the return costs. We strive to provide accurate and helpful information, and we regret that this experience did not meet your expectations.
Posted 9 months ago
Just re connected after losing you from the high street. Great products and great prices.
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Posted 9 months ago
Customer service is very good and friendly, but only available by phone Monday to Friday.
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Posted 9 months ago
Easy and quick
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Posted 9 months ago
Easy to find, part was a perfect fit and excellent quality. Arrived a day early than forecast, alround excellent service.
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Posted 9 months ago
Superfast delivery, well packaged and the part fits like a gloves,saved my bacon for the MOT days later
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Posted 9 months ago
easy to order and fast delivery
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Posted 9 months ago
Ordering process was quick and easy, delivery was fast too.
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Posted 9 months ago
Came days late damaged and missing the only connector I needed. Packaging was full of stones and mud obviously thrown about for the missing days
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Posted 9 months ago
Thank you for your feedback. I'm sorry to hear about the condition of your order. I've sent you an email requesting some images of the damage and the missing connector so we can look into this further and help resolve the issue. Looking forward to your response.
Posted 9 months ago
great value and very fast delivery, give them a try we will not be dissapointed
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Posted 9 months ago
Has left a very high gloss finish all good
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Posted 9 months ago
My Motor World is rated 4.5 based on 6,281 reviews