My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,084 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service,went to a couple of local autofactors they had trouble getting my part,would take a week to arrive went onto my motor world part in stock delivered next day!!also cheaper than my local suppliers! Can't fault at the moment”

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Posted 5 months ago

“Delivered on time and fit perfectly”

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Posted 5 months ago

“Excellent”

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Posted 5 months ago

“Very cheap shop and quick next day delivery”

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Posted 5 months ago

“Search made easy /order placed and arrived quicker than expected”

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Posted 5 months ago

“Does what is said on the tin.”

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Posted 5 months ago

“Had a slight problem with one item in the order but it was sorted out quickly”

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Posted 5 months ago

“Easy and effecient and arrived next day.”

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Posted 5 months ago

“Easy to order, exactly what I wanted, delivered promptly.”

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Posted 5 months ago

“Very quick delivery and very happy with my purchase will definitely use again”

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Posted 5 months ago

“I had a fantastic experience with my motor world! The product is high-quality and exactly what I needed, and the customer support was incredibly helpful. I'll definitely be a returning customer.”

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Posted 5 months ago

“Easy & fast transaction. Car seems to run quieter with castrol edge !!.”

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Posted 5 months ago

“I am writing to express my disappointment and frustration regarding a recent purchase I made through your platform. I ordered a set of wipers advertised to be compatible with my Vauxhall Astra K. Before placing the order, I entered my vehicle registration number and verified the compatibility through your Fitment Guide, carefully checking all relevant details including the year, engine size, and fuel type. Everything indicated the wipers were a suitable match for my car. However, upon arrival, I discovered that the wipers did not fit due to a different fitting head. I contacted your customer service team and was assisted by someone named Rime, whose response was extremely unhelpful and disappointing. Instead of acknowledging the issue, he placed the blame on me for selecting the “wrong” item—despite the fact that I followed your recommended steps and used the tools you provided to ensure compatibility. While Rime did agree to accept a return, I was told that I would be responsible for covering the return shipping costs. This is unacceptable considering I did everything correctly on my end and relied on your systems to confirm compatibility. If your website and Fitment Guide cannot be trusted to guarantee a correct match, then it raises serious concerns about the reliability of your service and why such tools are offered in the first place. I feel deeply disappointed and misled, both by the product experience and by the lack of proper customer support. For this reason, I refuse to send the items back at my own expense, as I believe this situation was caused by an error or inadequacy on your part—not mine. I hope this matter can be resolved promptly and fairly.”

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Posted 5 months ago

Thank you for your feedback, and I’m sorry to hear you were disappointed with your recent order. I’ve looked into the matter, and I can confirm that the item sent matches exactly what was ordered. Our website does show multiple wiper fitments for the Vauxhall Astra K, depending on the specific variant and wiper arm type. While our Fitment Guide and number plate lookup are useful tools, they do rely on generalised vehicle data and may not capture every variation—especially where manufacturers use more than one type of fitting within the same model range. For this reason, we always encourage customers to cross-check product images and fitting descriptions before ordering, and this is also noted in our Help section. As the part supplied was not incorrect or mis described, and we fulfilled the order as placed, our standard returns policy applies—meaning return costs are the responsibility of the customer. This is stated clearly in our terms and conditions. While we’re happy to accept the item back for a refund, we’re unable to cover the cost of return postage in this case. We appreciate your feedback, and I’m sorry again that this hasn’t met your expectations.

Posted 5 months ago

“Totally shocking service from the customer service to the courier company used, 7 days after ordering and still no items received! Wouldn't recommend this company at all.”

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Posted 5 months ago

Thank you for your feedback. We're sorry to hear you're disappointed. We’ve been in touch throughout to help resolve the issue, and we’ve done our best to assist despite the delay being caused by the incorrect address provided at checkout. We understand how frustrating delivery issues can be and appreciate your patience while we worked to get this sorted for you. If there’s anything still outstanding, please let us know and we’ll do our best to assist.

Posted 5 months ago

“Great product and very quick delivery with”

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Posted 5 months ago

“Very easy site to use and has most things you'd need for general maintenance.”

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Posted 5 months ago

“Extremely quick shipping of a quality branded product at a price not much more than the no-name generic alternatives”

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Posted 5 months ago

“Asking me to rate before delivery has even come! Products were late leaving warehouse, then the delivery company is Evri, who are terrible round here. Agent asked me to hope it was going to come on Friday... I knew it wasn't going to. Am now sat here Monday morning (I ordered on Tuesday!) and the goods aren't out for delivery yet. Poor.”

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Posted 5 months ago

Thank you for your feedback, and we're very sorry for the experience so far. Your replacement order is currently on the way with Evri under tracking number H008MA0021293353. We understand your frustration – the delay issues have clearly not met expectations, and we apologise. We agree that requesting a review before the item has even arrived isn’t helpful, and we’ll pass that on internally. If there’s anything else we can do in the meantime, please don’t hesitate to let us know.

Posted 5 months ago

“very good service”

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Posted 5 months ago

“Cannot fault the ease of ordering and how quickly it was delivered, less then 24hrs , amazing thank you”

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Posted 5 months ago

My Motor World is rated 4.5 based on 6,084 reviews