My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,836 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truthfully had a good shopping experience. Although my order was late due to carrier issue, Motorworld compensated me on lost commuting expenses and gave me 200 points. Also one of the part wasn't available at that time and was upgraded to better part with no additional cost. Great customer service. Quick and efficient I would definitely shop with my motorworld.”

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Posted 1 month ago

“Great product, arrived very quickly. Good service....”

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Posted 1 month ago

“An excellent company, I recommend it to everyone, the product arrives very quickly. So many qualities”

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Posted 1 month ago

“Ordered wiper blades for my car after putting in my reg number ..I ordered what came up from you..twice sent the wrong ones to me ..I then bought from elsewhere and asked for a refund if I sent the items back at MY cost I refused as it was their mistake STILL WAITING .”

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Posted 1 month ago

Thank you for your feedback. We’d like to clarify that when you entered your registration number on our website, a clear prompt was displayed stating: "Multiple fitments available for your vehicle, please ensure you pick the correct fitment." We also provided a screenshot of this message in our communication with you, but we did not receive any further response. Return details were sent to you on 10/04, and assuming the item was returned the same day, we are currently still within our stated returns processing timeframe. As per our returns policy, we aim to process returns and issue refunds within 14 days of the item being received at our returns centre. If you believe the 14-day timeframe has passed or you have tracking information confirming earlier delivery, please feel free to share it so we can assist further.

Posted 4 weeks ago

“I just could not find a rear wiper for my Vauxhall Insignia in any of my local motor factors, so looked in My Motor World and found exactly what I wanted 👍”

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Posted 1 month ago

“Very good quality product, fast delivery 👌”

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Posted 1 month ago

“great Prices fast delivery love the webites ease of use.”

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Posted 1 month ago

“I had a fantastic experience buying my car parts with this company fast delivery, amazing price good service I’m very pleased.”

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Posted 1 month ago

“Arrived promptly, good product with quality wire connectors. Competitively priced. Fitted and working, thank you”

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Posted 1 month ago

“I'd definitely buy from My Motor World again. I've had 3 products now, all exactly as expected. With one, the courier caused a problem, and My Motor World were really good about refunding the premium postage. It really helps me to trust them, knowing they did the right thing when something went wrong. My second purchase was totally trouble-free.”

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Posted 1 month ago

“Prefect price and delivery”

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Posted 1 month ago

“Perfect service, arrived as ordered with the exact quality part.”

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Posted 1 month ago

“Excellent service!”

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Posted 1 month ago

“All products arrived in quick ti.e. All products did what they were bought for”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Easy to use app with lots of information and options. The whole process from order to delivery was seamless. Although the bax was opened on arrival!”

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Posted 1 month ago

“I ordered Brack pads two weeks before. But still I didn't received my product. I don't want your f.... product. Give me my money back. Or I will take a action aginest you guys.”

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Posted 1 month ago

Thanks for your message. I'm sorry to hear about the frustration this delay has caused. Despite your request for a refund, I can see you've since opted for a replacement, which is already on its way. The replacement is currently out for delivery with Evri under tracking number H008MA0018637118. Please do let us know once it's arrived safely. If you need anything else in the meantime, we’re here to help.

Posted 4 weeks ago

“Correct items, Perfect fit! Easy use website.”

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Posted 1 month ago

“Thank-you for your kind email. My item arrived as scheduled and I am very pleased to have had exceptional service from you. My son will do the needful with it tomorrow for me. I have passed on My Motor World web site to him and will also pass your web site on to other people I know as the transaction was so simple with no waffle just good straight business as being Old School this is what is expected of business acumen. 20 out of 10! ! for My Motor World. Big Thanks .”

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Posted 1 month ago

“Nice quick and speedy delivery.”

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Posted 1 month ago

My Motor World is rated 4.6 based on 3,836 reviews