My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,835 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 month ago

“Terrible, wrong ones for car despite putting registration number in, still waiting for e mail back so I can get a refund and return.”

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Posted 1 month ago

Thank you for your feedback. We’re sorry to hear about the issue with your order. Just to clarify, you first let us know about this on 08/04 at 6:41pm, and we replied the following morning on 09/04 at 10:13am asking if you still still needed the correct parts. We didn’t receive a response, so we’ve been waiting to hear back from you. If you still need assistance with a refund or return, please reply to that email or get in touch with us directly—we’re here to help and want to get this resolved for you as quickly as possible.

Posted 4 weeks ago

“Great service, fast delivery”

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Posted 1 month ago

“Well priced & next day delivery.”

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Posted 1 month ago

“Very easy to find the right parts was very happy with my purchase”

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Posted 1 month ago

“Probably wouldn’t recommend having a battery delivered. I ordered mine and it hadn’t been kept upright so some of the battery acid has leaked out into the box. The battery still works fortunately and holds a charge, but not ideal.”

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Posted 1 month ago

Thank you for taking the time to leave your feedback. We're really sorry to hear about the condition your battery arrived in. We haven’t heard from you directly regarding this, but we’ve sent you an email requesting a few images so we can look into the issue further and offer a suitable resolution. Please do check your inbox (and junk folder just in case) and get back to us when you can. We completely understand that receiving a battery in that condition isn't ideal, and we’d like to make things right.

Posted 4 weeks ago

“Excellent service would recommend all day long Thank you.”

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Posted 1 month ago

“Overall very good, but I only ordered a filter for the car's engine, but I got a filter for the air conditioner or the car cabin, and this is my mistake.”

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Posted 1 month ago

“The carrier they used [DHL] not only got the wrong address but the wrong county, it was 3 days later and still no delivery with lots of calls and e mails. Very poor, cancelled order and requested refund. Then told I had to make alternative arrangements with courier website which had not been sent to me. Would not recommend them.”

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Posted 1 month ago

Thank you for your feedback. We're sorry to hear about your experience, but we would like to clarify that the delivery issues stemmed from the incorrect address provided when the order was placed. The parcel has since been returned to us, and a full refund has already been issued. We always aim to provide a smooth delivery experience, and accurate address details are essential in helping us and our couriers achieve that. We're sorry things didn't go as expected this time.

Posted 4 weeks ago

“Good price and fast delivery”

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Posted 1 month ago

“great service, easy site to navigate, product ordered on Thursday delivered on Friday. many thanks”

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Posted 1 month ago

“A good experience of shopping with My Motor World, very reasonable and excellent customer service.”

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Posted 1 month ago

“Great price and fast delivery. Thanks”

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Posted 1 month ago

“Parts bought were as described and arrived as expected. No issues. Many thanks.”

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Posted 1 month ago

“Mymotorworld gave me great service, the courier service they use let them down very badly by leaving a package with obvious damage leaking battery acid. My MotorWorld replaced it quickly.”

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Posted 1 month ago

“Great product at a great price. Very fast delivery”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“One very happy satisfied customer, I ordered brake disks and pads late in the day they arrived early the next day, also they communicated that same evening, that they hadn't gotten the brake disks I'd ordered in stock and upgraded them free of charge. Thanks”

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Posted 1 month ago

“very fast delivery”

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Posted 1 month ago

“Great value quick delivery 👍👍👍”

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Posted 1 month ago

My Motor World is rated 4.6 based on 3,835 reviews